John Grey
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Posts posted by John Grey
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How can I make ccleaner also clean slimjet, after working on Firefox?
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Why does ccleaner now decide which cookies remain on my computer?
Why is there after cleaning a cooking left, which I did not authorize to remain?
How do I change this?
Why is one of the biggest german Internet Provider "United Internet" allowed to place a cookie on my computer and why does ccleaner NOT remove it?
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I have noticed sometimes in the CCleaner uninstall list that the first item I highlight and click uninstall for seems dead. I play about about with the clicking and then it works.
Are you sure about uninstalling Nvidea GeForce?
Yes, I am sure, I do not like companies collecting data from my computer and installing whatever they see fit...
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have you tried doing it the ol' fashioned way, via Control Panel, Programs and Features.
CC should initiate the same uninstall process as the Control Panel approach.
if that also fails to uninstall NVidia, there should also be an Uninstall entry in the NVidia folder in Start, All Programs that you can try.
and as a last resort, I'm pretty sure I've used in the past a 'removal tool' you can get off the NVidia website.
Nope.... none of this worked. I ended up downloadung an "update", which uninstalls everthing and then I chose just to install the two drivers I actually do need, and stopped automatic updates....
Thank you
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In the "ccleaner" list of installed programs I find NVidia GEforce. When I click on it, on the right, in the list of options, "Uninstall" appears in blue as do rename and delete (repair remains grey).
As I do not want this on my computer, I click on Uninstall.... but nothing happens at all, no uninstalling starts no pop up, and: NO other options are offered....
How do I go about uninstalling this?
Thank you! JG
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So this is solved then?
Yes, it does seem so, but one can never be sure, I suppose.
Thank you for your help
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I don't know and they won't if you don't run a debug. (Edit) For what it's worth, it didn't do that (freeze/crash) when I was on windows =Vista,7, 8 or 10. So it's something with your system. (End edit) What do you mean a copy of it. Also I repeat. If you want a real answer (especially without a debug) use what you paid for and ask the developers via you priority support link. We are just a user forum
I did whatever I thought might be the problem, I uninstalled Bitdefender, in spite of their assurances that it is NOT their software.
This morning I read in Forbes that someone had hacked their cloud, where they had stored userdata UNENCRIPTED or in hashform! I uninstalled, installed Avira and.... ccleaner works without a problem....
http://www.forbes.com/sites/thomasbrewster/2015/07/31/bitdefender-hacked/
Thank you for help and sorry that in the end it turns out I wasted your time.
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There is no difference between the cleaning routines of free and pro (main technical difference is multiuser cleaning). However since you have pro you have 1 year of priority developer support, which is much better choice to ask imho. Go ahead reinstall pro, then run ccleaner in debug mode (ccleaner.exe /debug) and keep the resulting log showing the issue you describe (the freeze) and contact them. As far as not using ie. This point is moot, windows itself and many programs use Internet Explorer (and in Win10 Edge) to render themselves, items still accrue in those locations. This is why ie is listed in the system tab as opposed to the application tab with the other browsers. In short internet explorer is more than a browser of the web when it comes to Windows. I've removed the forbes link because I honestly think you may have placed it there accidentally
Too late, Advanced Uninstaller deleter every single file of the pro version. It cannot be CCs fault anyway, as the same happens when I use a fresh download. I probably have a copy of it on one of my external HDDs, I will check later
Basically my question is: Is it a malfunction of CC (getting stuck in IE while cleaning), that has a known particular cause?
If it is not known, then it si something else completely...
So, have you run into that particular problem before?
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Good morning.
I have been using the Pro Cleaner for a few years, never had a problem. Two days ago it started doing the following: It analyses as always, the after pressing cleaning, it starts... and then less than 1cm into the green line is stops. And all I can do is go to ther task manager and force CC to stop. It gets stuck at the same point: "Internet Explorer, History" . And the point here is, that I have never used the Internet Explorer ...
WHat causes this?, and how do I get rid off it? (I am using Win 7 Ulti)
I have uninstalled the Pro version, and downloaded a fresh free version, no change.
The one thing I hade changed only a few days earlier was to uninstall "Microsoft Security Essentials" and installed BitDefender", other than that... no change...
Thanks for your help
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Thank you both...
I have just installed an SSD in addition to thje HDD of ths computer and saw that ccleaner automatically recognizes this and there is no click at this disc C: I hope that remaisn like that?
Now: I have changed the setting in Advanced, but there is absolutely no notification anywhere, that ccleaner is actually wiping free spaces on the HDD E: although it is clicked "On".... Why is that? It is a 500GB HDD and should take some time, not just a few seconds?
Also, Is it possible to wipe the free spaces on the 16GB and 8GB chips inside a tablet? The letters F: and G: do have boxes that can be clicked. Again, no pop up that says anything is being cleaned....
Thanks....
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Whren I connect my tablet, "Wipe free spaces" in settings will show drives F and G.
I can click them, but nothing else happens. So how do I actually start wiping them them?
Thanks
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Thank you....
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Simple question:
I have just added an SSD and installed it additionally to the HDD (which was formatted completely).
CCleaner is newly installed on the SSD and I wonder if running it now, will clean both discs?
Or do I have to install it on drive E also, and run it there separately?
Thanks
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Speccy read-out told me that my Notebook has 2 slots with RAM 512MB, DDR2 and 266MHz
After taking them out,m the label shows: "512MB 1RX8 PC2-5300S-555 LF"
Which I found after some research to mean:
PC2-5300 = DDR2-667 => 666 MT/s => 333MHz
So, it's not 266MHz, PC2-4200 means 266MHz.It was an expensive mistake, am I a fool to trust Speccy?
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My first question was "What or Who is Heise"
A link would have been nice, instead of a search that initially showed me Deviant Art results before I got to
http://www.h-online.com/security/
I still have not seen their warning - but I do give up easy.
The Microsoft update does NOT involve the use of the registry editor.
CCleaner Users therefore cannot be affected unless they choose act as Enterprise Administrators,
and manually supervise and specifically control the update and its impact on their systems, as per
As Hazel stated, this update has already been pushed out.
Not only did I copy the MS Warning into my question, even you yourself copied it in your answer.
So, MS themselves tell us in that warning, that this update can very well interfere with the registry. And I am quite certain, that you do not know what is or is not instaaled on my computer?
And the update was not "pushed" out, it has been offered as an option, but as heise Sec tells me, it will be "pushed" out in October, that is why I asked. And as I simply did not know, I also wrote a simple "No" will do....
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On Tuesday 14th we will Get this update:
Microsoft Security Advisory (2661254)
Update For Minimum Certificate Key Length
http://technet.microsoft.com/en-us/security/advisory/2661254
There is a “warning” about this at Heise and in the suggested actions M$ warns:
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
Could there be a problem for ccleaner Users with this?
If you think this is a foolish question, just type NO
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It is not a link to ccleaner.exe by the looks of it.
If I do a right-click on my ccleaner desktop icon and select properties I see what is in my screenshot. It clearly shows a target of ccleaner.exe in program files.
What do you mean by ''one of the files that needed it was...''?
If you look in the root of your C drive is there a file there with the same size?
When I right click my actual ccleaner link on the deaktop, I get the same as you get...
''one of the files that needed it was...'' means, that this file needed defraggling, which it did without a problem.
I ran the Kaspersky rescue disk over the whole of C: and it came up negative with the whole computer
I will uninstall and reinstall ccleaner, and watch what happens....
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I was defraggling my harddrive and one of the file that needed it was a link to CCleaner (which I am using and which is installed).
Clicking the link does not cause anything noticable, but while my normal desktop link to CC has 900 bytes, this link according to properties has 800MB !!!
What is this, and how should I proceed?
Thank you
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There is a white list, I got the information I need, it is here
http://i1051.photobu.../exceptions.jpg
Which on the other hand, does not answer the question why ccleaner does not find all the cookies.... which really makes one think...
What else does ccleaner not find?????
I just closed firefox and and ran ccleaner.
After that I also ran unCleaner which found 52 more files to delete, after a session of two hours....
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Thanks for the route.
If you uncheck the Macromedia / Flash and use CCleaner to simply clean only the Firefox Cookies, does this remove paypal, twitter etc,
or does firefox have a different hiding place that CCleaner ignores for both ANALYZE and CLEAN ?
Yes, now you got it.....
So my question now is, why does ccleaner not do, what it promises, find ALL the cookies on my computer and thenlets me decide...
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Al, he's looking in the same place you are -- FF\Options\Privacy\remove individual cookies.
I can relate to John cos I have 5 cookies (paypal, twitter, etc.) on the FF list of 35 that are not showing in CC.
There is no way I can force the 5 onto the CC Delete panel so that they can be dragged to my Keep list.
Thank you.... my faith in humanity is saved...
At least one person here understands a rather simple questíon, and even answers it.
So there is no way? What a nuisance.
I always thought that ccleaner finds all installed cookies? Does ccleaner have any other handicaps?
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I click on Tools and from the drop down list I click on Options - I see no cookies but lots of other things.
No matter what I click I cannot see cookies even though CCleaner shows many.
What is your navigation route from Tools / Option / ??? / etc / Cookies ?
WHERE????????
ccleaner or Ff?
My question is: "When I go to the Firefox cookie list, I find three more different(!) cookies, which do not turn up in the ccleaner cookie list and so those three will be deleted every time!"
What do you not understand in that question? I want ALL cookies to turn up in the ccleaner list, so I can move them to the right side, so they will stay on the computer..... because only then can I stay looged in.
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When you drag the cookies-to-keep to the right panel, they don't stay?
Sorry, what I mean is: I want to save some cookies, which are deposited on my computer. But I cannot do that, because they do not turn up in the list on the left side of ccleaner.
But they are installed. The list in Firefox options shows that those three cookies were installed from the website, but ccleaner does not show them in the list on the left side, and so I cannot move them to the right side...
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I have a problem staying logged in at certain sites, and I found the reason.
When I check all the cookies from that site I want to keep in ccleaner options, nothing happens.
When I go to the Firefox cookie list, I find three more different(!) cookies from that site, which do not turn up in ccleaner and so will be deleted every time!
What is going on?
Cookies deleting
in CCleaner
Posted
Thank you as always for the helpful answers...