[Star Menu.. last used programs..last version..]

Hello bimbobo,

Please provide some thumbnails of your CCleaner windows showing all the options that you use.

 

Also a copy of the winapp.ini file.

 

Do you also happen to use a winapp2.ini file? If yes, please provide a listing of that file.

 

Thanks,

davey

[missing desktop icons]

After I ran CCleaner in windows 2000, I lost all my desktop shotcuts and folders. A real panic set in, but now I found out that only the screen resolution has changed. Once I went in the desktop properties and changed the screen resolution, all the shortcuts and folders were back. They never were deleted at all, like I originally thought.

Hi AjPat,

You are a terrific member of this forum.

This information can be used by many other members as a possible solution to their problem.

Was this the first time you have used CCleaner or was this just the first time this had occurred?

Many people would have just made the correction as you did and not thought any more about it.

You took the extra step to report your discovery.

All I can says is you are a highly valued member of this forum.

WELCOME TO THE FORUM!!!

Thank you very much,

davey

 

P.S. We all know what that Panic feeling is like.You may save others from that feeling.

[After installing Recuva computer won't boot]

Hello Tfast,

This is the first time I have heard about it.

Can you Reboot into safe mode yourself by Repeated clicking of F8 right after pushing the start

button?.

Your objective is to

Run C:/Program Files/Recuva/uninst.exe

Running this program will uninstall Recuva.

Then do a normal boot and see what happens.

 

What OS and VERSION,Browsers, and specifically what security programs are you using.

Fill us in.

Good Luck,

davey

 

P.S. You definitely don't want to do anything as drastic as you are thinking.

[upgrade CCleaner]

Hi abu aufa,

You can install new versions without an uninstall.

As far as Registry cleaning goes don't do it if you don't have a complete backup of your Registry.

If you do it make sure the option is turned on to prompt you to create a backup of the changes you are making.If you don't understand what all those selections are for I would wait until you have learned what each one is.Take your time and read and search the forum and learn.

Anybody says go ahead doesn't know you like you do.You must make that decision for yourself.

Even MS has a disclaimer about changing the Registry.Most users don't need to do it.

Best Wishes,

davey

 

P.S. Start with latest Guide.

http://forum.piriform.com/index.php?showtopic=1504

Also this link.

http://forum.piriform.com/index.php?s=&amp...ost&p=96510

[New Version]

I know the slim build is 657kb but I didn't want to slim one. I was asking whats the difference between them and you said Slim version, English language only. Then mushu13 posts picture showing all the difference languages and I haven't see that option in my build, so I was asking it that was the slim build.

Keithuk,

The language option is in every build.You apparently don't see the option because you are using Win98SE which does not support MUI and you don't have MSLU installed.Are you sure you don't have this option coming up when you download and you are just clicking to fast to notice it?There are other times you have reported that you don't have such and such.Of course,maybe you never installed MSLU.You must have some foreign speaking clients.Don't you?

 

The installer has all the languages, the program only shows your language and english. (or just english)

 

My earlier picture show all languages in the program cause I just extracted the slim installer.

Hello mushu13,

The Slim version you can download using any language you like.I have downloaded English,Spanish,Polish,and French.I have a wide variety of users.

Of course you must use Options > Settings to change from one language to the next.To make it portable you just copy the CCleaner folder which also contains the necessary language .dll files.You also have to check the box to save all settings to .ini file.It will be a lot slimmer than the Portable build.

Or you can download the Portable version and copy it.It contains all the languages.Comes in around !.7 MB. It also forces copy of all settings to .ini file.To have all those languages available for another 1 MB seems worthwhile since you can distribute it to whomever you like.

From reading some of your posts I get the feeling you are a Pro and already know this but this will help other users.

Piriform sure offers a lot of user choice!!!

Best Wishes to All,

davey

[Not cleaning all files?]

During the past few months, I have noticed that CC finds about 1400 mb of junk..but when I go to run cleaner...it only gets rid of less than 100 MB...

 

any ideas what I'm...or CC is doing wrong?

Hello pwrslider,

I suspect that all necessary files are being cleaned.For some members the figures don't print properly.Use v2.05.555 CCleaner please.

 

Please provide more info.

What OS and version.Browsers,Security apps ,CCleaner version do you use?

It may not be you or CCleaner.You may have some corrupted files or some other special circumstances.

Do you have OPTIONS > ADVANCED option boxes checked to print detail listings?

These may help you see which files are not being deleted.These files may be unusually large.

Do you use the Include or Exclude options for anything?

You may have to try cleaning one option at a time to find where this difference is occurring.

Do you use any Regional Settings that are possibly incorrect?

1400 MB is an awful lot to be cleaned for someone who uses CCleaner regularly.

Do you save an inordinate amount of cookies?

What size do you specify for IE cache?

As you can see your situation is unusual and requires unusual methods to find the problem.

Best Wishes,

davey

[Recuva can't find the path specified]

I downloaded and installed v1.11.257 & ran with the same errors. Thanks for the suggestion though........

As thorough as you have been, you probably know you aren't alone with this problem.

Your help is needed.

Can you provide "snapshots" of your My Computer window with the folders tree displayed on the left.?

 

Also of your Local Disk (C:) properties window General tab and Hardware tab?

 

Scratch out any personal info.MrRon and his team can probably use this info.

Too bad they don't show what the path specified is in the error log.Maybe they will change that.

Thanks for your help,

davey Just another member like you.

 

P.S. MrRon posted this on another thread about same problem you are having.Give it a try first.

http://forum.piriform.com/index.php?s=&amp...ost&p=97219

[Nasa pictures]

What's really amazing is it's ready for immediate use.No complex processing is needed.

[CCleaner download]

Can any one help me determine what happened to my ability to view pictures in sites, for instance Craigslist? Since I have downloaded CCleaner I see there is a picture with adds but when I open the add I get nothing but words.

Hi aweston,

Have had similar problem in the past.

Try a reboot then see what happens.

davey

[Recuva can't find the path specified]

Trying Recuva for first time. Program acknowledges drives available (C: & Floppy A:) Drive C: selected but,

Program "can't find the path specified" Does not seem to Scan anything. I'm NEW to Piriform and the Forum. Thanks

 

 

Just learned how to get the Error Log. Here's that info:

 

[2008-02-25 16:47:00] [iNFO ] Recuva v1.10.223

[2008-02-25 16:47:00] [iNFO ] System Info: MS Windows XP SP2, , 256MB RAM, NVIDIA RIVA TNT2/TNT2 Pro (Microsoft Corporation)

[2008-02-25 16:47:09] [iNFO ] No update available

[2008-02-25 16:47:24] [ERROR] The system cannot find the path specified.

 

Help?

Hey RetiredBob,

You moved quickly around the forum and that's great to see.

Similar problems were reported in Recuva v1.10.223 .

Try downloading the newest version that came out today.Recuva v1.11.257

You are a quick learner.

Thanks for your report,

davey

[Window still Blank after run CCleaner]

I'm using W98SE 512MB Ram and since a lot of CCleaner versions ago, the window dont show's me the files to be erased after run Analyze, but after click Run Cleaner twice, the window shows me how many files where deleted and so...

I dont see the list of files to be deleted any more!!

Some one have the solution?

PS: the CCleaner version is always updated and I use the Brazilian - Portuguese language.

Thanks a lot for your help!

Jean.

G R E A T !!!! With your help I have found a BUG in CCleaner !!! (I think so!)

It works exactly in reverse mode... If you Check Show detailed log of Internet Explorer temporary files, then nothing apears !!!

Unchecking it works normaly... Thanks a lot for you ... Keith an Davey.

 

Sorry! my english is not so good... I write better in Portuguese.

 

Jean - Sao Paulo - Brazil.

Hello Jean,

Your English is fine with me.

Thank you for reporting this problem.

In what version of CCleaner did you first start having this problem?

 

Do you also have the numeric editing problem?

 

Do you still get a detailed listing with the option unchecked?

 

Can you please provide us with some "snapshots" of your listings?Some with the option checked and some without the option checked.

 

Your help is greatly appreciated.This can help in the resolution of this problem.

davey

[Shortcuts not working]

After a recent update of CCleaner, now none of my shortucts work...anywhere. Help?

Hi bubba,

If you also did some Registry cleaning Reset your Registry by Right clicking on your backups in reverse sequence ,select Merge (Newest than previous etc.).Backups are in My Documents by default.

Only Reset those backups you did since CCleaner update.Each backup name starts ccsomething.timestamp.reg.

Best Wishes,

davey

[minor visual request]

Agreed. Some people are color blind and can only see certain colors. As far as Im concerned its an accesability issue.

Hi Disk4mat,

I agree with your statement.It is an Accessibility issue and it does deserve to be fixed.

As you know,there are some websites that use certain colors as backgrounds that make it hard to read unless the words are converted to darker colors and not left as white.

This greatly improves the experience of the user and improves the website's functionality thereby also increasing it's popularity.

I also would like to thank you for your coding Posts that solve some users "cleaning" issues.

Thanks,

davey

[Window still Blank after run CCleaner]

I'm using W98SE 512MB Ram and since a lot of CCleaner versions ago, the window dont show's me the files to be erased after run Analyze, but after click Run Cleaner twice, the window shows me how many files where deleted and so...

I dont see the list of files to be deleted any more!!

Some one have the solution?

PS: the CCleaner version is always updated and I use the Brazilian - Portuguese language.

Thanks a lot for your help!

Jean.

Hi Jean.jvj,

The links listed below discuss a display problem for certain English and Portuguese users.

This may affect your listings.

You should also check the OPTIONS > ADVANCED box as described by Keithuk.

http://forum.piriform.com/index.php?showtopic=14106

http://forum.piriform.com/index.php?showto...amp;#entry96876

Best Wishes,

davey

[CCleaner Include Files]

I don't have this option in my Advanced hazelnut, v2.05.555.

 

What difference will that make davey?

Hi Keithuk,

 

 

 

These two options must be ticked.

First to have Include or Exclude options to be in effect.

Second to avoid having to constantly keep entering Include or Exclude file/folder names.

 

davey

[Recuva opens momentarily then abrubtly shuts down]

Yes, when I ran it from the admin account it still crashed at 7%... well it's kinda hard to tell at what percent because it flashes off the screen so fast.

 

Yeah, I heard about the program in another forum so I was just testing it out. I'm not trying to recover any file in specific. I did a freespace wipe recently so I doubt there is much for me to recover anyhow.

 

I like the interface of the program and was really hoping to get to play with it.

It's coming along.Lots of members are testing it.

 

This sentence may be very important and interesting to MrRon.

I did a freespace wipe recently so I doubt there is much for me to recover anyhow.

What product did you use to do the freespace WIPING ?

See,all the information you guys provide really helps out!!!

Thanks,

davey

[Recuva opens momentarily then abrubtly shuts down]

For some reason I expected the log to be longer than that.Did it shutdown again at 7 %?

Anyway Good Luck!

ARE you just testing or is there something IMPORTANT you are trying to recover?

The more you use that computer the greater chance of overwriting it unless it is an old file.

davey

[Recuva opens momentarily then abrubtly shuts down]

Hello again,

Did you see the word DEBUG in the top banner?

Is the file hidden?

Never had to DEBUG myself.

davey

 

P.S. I have now used DEBUG mode for RECUVA.It creates txt file called Recuva log XXXXXXXX

X= date and time click on log it shows DEBUG info .

DEBUG does show in banner at top of window .I hit SCAN let it run a little then hit cancel to stop.

[Recuva opens momentarily then abrubtly shuts down]

Hello UBB,

 

Follow the instructions at this link.

http://forum.piriform.com/index.php?showtopic=11523

Thanks, davey

[Version 205]

Hello Keithuk,

Since you have the same setup as ldb50 can you test with the History option off and see if it deletes regardless or does it not delete the first time but deletes if run a second time or vice-versa.This will help the "bug" fixers as regards Win98SE.ldb50 main concern is that he does not want it to delete the History file.

davey

[Very strange email]

Hi Dennis,

They would get more response if they said "TO FIND OUT WHO REFERRED YOU CLICK HERE!!!"

davey

 

P.S. OH NO,I just realized it takes a week!!! What a bummer.

 

I keep clicking on Redeem but nothing happens.

 

I never saw that ad on T.V. Wow!!! Food and Drug Administration (is it food or a drug?)

[Accidentally change options in Settings and Advanced Tabs]

No,I think it is best made that you "must" put your cursor on the box to be changed.

I have seen this feature in other programs also and did not like the fact the you could accidentally change something.Thanks again for reporting it.

davey

[Problems after using CClean]

Hi again,

The Advanced section I was talking about is found on the Windows tab of the Cleaner function.

It is at the lower part of the list.

 

You need to check those other boxes further up the list or the Cleaner will not clean anything.

CCleaner is a good product.Don't forget to bookmark the Beginners Guide in my previous reply.

Some people select the Advanced boxes by mistake.Some of these options clean out your cache

or the long list of all the previous times you have used a program .It is built by MS as you execute programs and records how many times and from what folder you executed.It even contains some URL data. This option is called User Assist History.You would not believe how much this builds up.

When you check this option CCleaner flushes it but Windows will start filling it back up ,every time you start a program.No need for you to worry because it is gone now.Some of the other Advanced options will cause your Programs list to be sorted.Just execute them from the Start > All Prorams list and they will refill your Start menu list of most recently used programs.

These boxes should not be used without further learning as to what they do.That is why they are labeled as Advanced.

I will look into this Google search thing.Someone else may have the answer also.Just be patient.

davey

P.S. How about a snapshot of your Windows tab and your Applications Tab.Also your Option > Settings window and Options > Advanced window.

[CCleaner shuts down immediately after starting]

Hi Hazel,

I always select Run as I am using the Install package not a Build.

It downloads to Temporary Internet Files then The Wizard unzips and installs everything to

Program Files\CCleaner no muss , no fuss ,works every time.

davey

[Accidentally change options in Settings and Advanced Tabs]

Thank you, and yes I do. Click, Click, Click!

Yes it does Highlight the box but not the whole line.

Don't misunderstand my intention.When I first saw your post I wanted to thank you for bringing up an important item.Many people do click their mouse and this can result in them turning on or off a feature.I will bet this has happened to others.

The feature does make it quicker for those who just move the highlight up and down then click on the line.

This also does the same for the normal delete versus secure delete option.

 

Thanks Jamin4u for reporting this important item.Yes,CCleaner Rocks.

davey