All, apologies for not replying to these messages sooner. We are aware that the forum has not been monitored very well of late and will be addressing that as soon as possible.
In relation to the issue raised in this thread, we have published an article on the CCleaner Help Centre site with further information. Please see here: How to re-link disconnected computers - August-2023.
Again, apologies for not sharing the details any sooner – we realize how frustrating that is and are already taking steps to improve.
If you are CCleaner Cloud customer are need support in future, please use the CCleaner Help Centre site search for help or contact support.