Theo CCleaner

Everyone should be able to connect okay by now. There was a error preventing connections last night but the team managed to get it resolved a few hours ago. This was not related to this original thread, which was already resolved some time ago. I would recommend that if any CCleaner Cloud users are having issues, please raise them directly with our Support team.

All, apologies for not replying to these messages sooner. We are aware that the forum has not been monitored very well of late and will be addressing that as soon as possible. In relation to the issue raised in this thread, we have published an article on the CCleaner Help Centre site with further information. Please see here: How to re-link disconnected computers - August-2023. Again, apologies for not sharing the details any sooner – we realize how frustrating that is and are already taking steps to improve. If you are CCleaner Cloud customer are need support in future, please use the CCleaner Help Centre site search for help or contact support.

Apologies for the delay here. We have updated the CCleaner Cloud login pages with a notice about what happened a couple days ago. CCleaner Cloud users can contact our support team if they are still having trouble or need additional guidance. Regarding the support website, the site is not down but we have a new support website for all of CCleaner which is https://support.ccleaner.com/. The old site was replaced last month. Apologies for the massive inconvenience.