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Informatik Holzpunkt AG

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  1. Tank you for the update @hazelnut @nukecadv and the information provided. The information says, I quote below, which means, I pay a CCleaner Cloud Business Solution and as Agent/Partner also to my Customers, and CCleaner has no solution to me, because I wrote, I am not interested in login every client newly or approve it in the dashboard every client as new. Please provide a professional solution for professional customers. Also priority support did not work yesterday, because the WebForm was not online and from the eMail support@ccleaner.com came no answer till now. Hope that happens very soon, that the mess is not delegated to professional customers from your side. CCleaner Cloud Status On 15th August, due to a server error, some customer computers got disconnected from CCleaner Cloud. As a result, some computers have been receiving a login prompt. The root cause has been resolved. If you are receiving a login prompt, to bring your computers back online in CCleaner Cloud, please login when prompted on your machines or re-install CCleaner Cloud from the latest installer, available when logged into the website. We apologize for this inconvenience and have already taken steps to ensure it does not happen again
  2. Hi , this morning suddenly most of the Clients ask for putting the Login Data on the installed Client for Connection again. In the online Dashboard most of them are now RED, also NOT connected, despite the Clients and Server are running. Manually the login can made again, but I do NOT want to do that for 90 Clients. Any Idea ? Activation Key valid till next year, was running before without problems. Greetings, Holger
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