AidanW

Thanks again. I checked out your link which helps explain the concept. I guess that I need to be more systematic in my approach to clean-ups so that blockages do not occur in the first place. I echo Pauly's sentiment in the recycle bin thread and yes, I've run Health Check successfully.

Thanks again, i seem to be moving on. The two that don't seem to want to be deleted have some sort of marker to the right of the tick (screen shot 03). Is that telling me something? Also, I have not ticked Windows error reports. Can they go as well?

Hi there and thanks for your reply. I'm not sure that I have used the Clean up system files option. I have tried to find it but can't. I've attached a screen shot of what I have found.

Hi there, Thanks for your reply. Tried a few things: Custom Clean showed tat system temp files were causing the blockage but did not unblock it. I ran Windows Disk Clean several times but after each it would not let me run the Health Check. Looking at the properties of my system temp file folder I appear to have about 20Gb of data. Is there anthing that I can or need to do?

I'm trying to run a health check on my PC with the free version. I do as it asks to shut down Google Chrome. I can't see any indicator of the % or number of files scanned but basically it indicates (with the green bar) a quick result up to about 20% scanned and then it stubbornly stops and stays this way. I have left it for hoours and it does not show any progress with the scan. I have tried uninstallig/reinstalling the software but no luck. Any thoghts, ideas or suggestions, please? I have Windows 10 Home 64 bit with auto updates turned on.