CraigMartin Posted January 15, 2007 Share Posted January 15, 2007 Hi On my Mothers new laptop she keeps getting the yellow shield update icon in the system tray. When I right click on it an select custom, the update reads: MSXML 4.0 SP2 Security Update (KB927978). After installing the shield keeps coming back with the same update.So it is not installing properly.I've checked in Add/Remove programs (with updates checked), an it is not shown. Any ideas why it will not install, and why the yellow shield keeps appearing with the same update? Please help Craig. Link to comment Share on other sites More sharing options...
XanaTos112 Posted January 15, 2007 Share Posted January 15, 2007 ive had the same problem for a good while now,its annoying Who watches The Watchmen? Link to comment Share on other sites More sharing options...
CraigMartin Posted January 15, 2007 Author Share Posted January 15, 2007 ive had the same problem for a good while now,its annoying It's annoying me, an it's not even my computer. Link to comment Share on other sites More sharing options...
Humpty Posted January 15, 2007 Share Posted January 15, 2007 May be some help at the link below but seems a bit complicated though. Update probs Link to comment Share on other sites More sharing options...
CraigMartin Posted January 15, 2007 Author Share Posted January 15, 2007 seems a bit complicated though. Oh err, think you could be right there. I've tried to Google it, an it seems to be quite a common problem.But no easy fix. Link to comment Share on other sites More sharing options...
Moderators DennisD Posted January 16, 2007 Moderators Share Posted January 16, 2007 Hi On my Mothers new laptop she keeps getting the yellow shield update icon in the system tray. When I right click on it an select custom, the update reads: MSXML 4.0 SP2 Security Update (KB927978). After installing the shield keeps coming back with the same update.So it is not installing properly.I've checked in Add/Remove programs (with updates checked), an it is not shown. Any ideas why it will not install, and why the yellow shield keeps appearing with the same update? Please help Craig. Hi CraigMartin, I`m not sure if this will help, but there`s a whole page devoted to that particular update at this address. http://support.microsoft.com/kb/927978 I`ve got this update on my pc and as you can see from the attached pic it is used only rarely, and I`ve no idea when or why. Maybe from the above info one of the other guys can make sense of it. Hope this is of some use. Regards Link to comment Share on other sites More sharing options...
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