UNUSUAL PROBLEM THAT HAS BEEN ANNOYING ME FOR MONTHS

[BLOOD]

Hopefully someone can help me out. 18 months ago I downloaded "SPYWARE DOCTOR" and it was a descent FREE Program. About10 months ago every time I checked for updates I got the response " Your system is up too date."

 

Then strange things started happening.

 

When I would RUN a SCAN the results would show :

 

5 SEVERE THREATS

 

All of them part of the main threat which is Trojan.StartPage.GEN

 

I have attemted to quarantine them, delete them, and then if I run a scan right afterwards "no infections are found.

 

However if I am on the computer for an hour or 2 and run another scan, "THE EXACT SAME 5 THREATS ARE BACK" [ Trojan.StartPage.GEN ] It really has been pissing me off.

 

And if I Re-Boot my system those same 5 threats ALWAYS ARE BACK.

 

* THE THREAT IS SUPPOSED TO POSSIBLY HIJACK THE INTERNET EXPLORER HOME PAGE WITHOUT PERMISSION, BUT I ALWAYS USED MOZILLA/FIREFOX UNTIL IE7 CAME OUT.

 

 

THE STRANGE PART IS MCAFFEE (ANTI-VIRUS) SPYBOT SEARCH AND DESTROY, ADAWARE SE, SPYWARE BLASTER, I HAVE EVEN TRIED AVG ANTI VIRUS (FREE) AND ALSO AVAST (ANTI VIRUS (ALSO FREE)

 

NO OTHER PROGRAM PICKS UP THESE 5 THREATS, AND I WOULD THINK IT IS A GLICHE IN THEIR SYSTEM, BUT 50 % OF THE TIME I DON'T GET THE THREATS, (A) BECAUSE I PROBABLY REMOVED THEM WITHIN THE LAST HOUR. BUT RE-BOOT THE SYSTEM, RUN A SCAN AND ALL 5 ARE BACK.

 

AS I SAID I HAVE TRIED QUARANTINING THEM, DELETING THEM WITHOUT HAVING THEN QUARANTINED. BUT I COULD DELETE THEM OR QUARANTINE THEM, THEN RE-BOOT MY SYSTEM RIGHT AWAY, DO ANOTHER SCAN RIGHT AWAY AND ALL SAME 5 THREATS WOULD RETURN.

 

"SPYWARE DOCTOR" DOE NOT PROVIDE UPDATES TO THE FREE VERSION ANYMORE AND HAS NOT FOR ABOUT A YEAR.

 

DOES ANY ONE HAVE A CLUE HOW TO REMOVE THESE 5 THREATS FOR GOOD?

 

IT IS SO FRUSTRATING, ESPECIALLY SINCE NO OTHER ANTI- VIRUS OR SPYWARE, AD-AWARE PROGRAM DETECTS IT!

 

IT HAS THE WORD "TROJAN" IN IT AND THAT IS WHY I AM SO CONCERNED.

 

"SPYWARE DOCTOR" MADE BY PC TOOLS I BELIEVE JUST WANTS ME TO PURCHASE THEIR NON-FREE VERSION.

 

DOES ANYONE HAVE ANY IDEAS ON REMOVING THESE THREATS ONCE AND FOR ALL.

 

IF YOU HAVE ANY SUGGESTIONS PLEAS EMAIL ME

THANKS,

 

HAPPY THANKSGIVING

 

----- BRETT

[YoKenny]

The policy is NOT to email responses as the solution to the infection placed here in the forum to have it available to everyone

[hazelnut]

Hello Blood and welcome to the forums

 

You are not the only one who has, or has had this with spyware doctor, have a read of these 2 links

 

http://www.dslreports.com/forum/remark,149...s=10~fmode=full

 

http://www.wilderssecurity.com/showthread.php?t=110486

 

P.S may be an idea to edit out your email address, you could be spammed.