Help removing Trojan.Downloader.Small.CML

[dast]

hi i have this trojan installed in my computer and i am unable to remove it. i have used NoAdware v4.0 and every time it says that the infected files have been removed but they are still there on the next scan. my home page is also being changed.

 

i was wondering if someone can help me remove this pest.

 

thanks a lot in advance.

[hazelnut]

Hello dast and welcome to the forum,

 

It would be a good idea to post a hijackthis log. Instructions on how to do this are here

http://forum.ccleaner.com/index.php?showtopic=1720

 

Then go to the hijackthis log analysis section of the forum here

http://forum.ccleaner.com/index.php?showforum=12

and post a new topic including your log.

[dast]

hi,

 

this is the hijackthis log after the system scan.

 

 

Logfile of HijackThis v1.99.1

Scan saved at 12:57:20 PM, on 10/3/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

D:\Program Files\Norton Internet Security\ISSVC.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

D:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

D:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\system32\rundll32.exe

D:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Common Files\{05201AE8-05DB-1033-0903-010518990001}\Update.exe

C:\Documents and Settings\dude\Desktop\hijackthis\HijackThis.exe

C:\Program Files\Messenger\msmsgs.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm

R3 - URLSearchHook: (no name) - _{EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: ChangerBHO Class - {1D4C7057-EAD2-44C6-AD18-9092905F28F1} - C:\WINDOWS\system32\umpnpmgra.dll

O2 - BHO: (no name) - {3E6D032B-97FD-AE5A-5EF7-0B963F21CE31} - C:\WINDOWS\system32\xznamth.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll

O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O2 - BHO: SpoofBHO Class - {a62d2213-2d9b-4d25-b52d-0bc282501d5b} - C:\WINDOWS\se_spoof.dll (file missing)

O2 - BHO: Clicker Class - {A97B5EF1-CA64-466F-AC40-F770ED52DB92} - C:\WINDOWS\system32\mscoriezz.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O2 - BHO: ToolBar888 - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - C:\Program Files\ToolBar888\MyToolBar.dll

O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: ToolBar888 - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - C:\Program Files\ToolBar888\MyToolBar.dll

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

O4 - HKLM\..\Run: [nkvmiwn.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\nkvmiwn.dll,iugcvrf

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\messenger\msmsgs.exe" /background

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll

O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popc...aploader_v6.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{6C460198-2F3C-41BC-BC04-9EAE6455D9EA}: NameServer = 202.88.152.5,202.88.130.67

O17 - HKLM\System\CS1\Services\Tcpip\..\{6C460198-2F3C-41BC-BC04-9EAE6455D9EA}: NameServer = 202.88.152.5,202.88.130.67

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O20 - Winlogon Notify: winwly32 - C:\WINDOWS\SYSTEM32\winwly32.dll

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe

O23 - Service: ISSvc (ISSVC) - Symantec Corporation - D:\Program Files\Norton Internet Security\ISSVC.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

O23 - Service: SAVScan - Symantec Corporation - D:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: VNC Server Version 4 (WinVNC4) - Unknown owner - D:\Program Files\RealVNC\VNC4\WinVNC4.exe" -service (file missing)

 

 

 

 

hope you can help me out.

 

i have also added the topic on the HijackThis Log Analysis.

[hazelnut]

Well done dast , I am sure someone will help you soon in the hjt log part of the forum as you have posted your log there. (which is the correct place!!)