Dororora Posted July 12 Share Posted July 12 Tried to send a mess age however the e-mail said that the address did not exist. Anyway I had purchased the 2 year plan two months ago and have not received any notifications. Also the receipt shows that the now subscriptions started 3 months prior to my existing account. This may not be the right place but I have not been able to contact anyone. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted July 12 Moderators Share Posted July 12 We have no access to accounts or billing here on the user forum. Not sure why the email address bounced for you, had you typed it or clicked on a link somewhere? Anyhow, you can raise a support ticket by using the form here: https://support.ccleaner.com/s/contact-form?language=en_US&form=general *** Out of Beer Error ->->-> Recovering Memory *** Keep getting logged out of websites? See this link: https://community.ccleaner.com/topic/67601-saved-passwords/#comment-349999 Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link: https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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