NeilWest Posted October 30, 2023 Share Posted October 30, 2023 Hi, I am trying to log in to my account to turn off auto-renew but I keep getting the attached message, is there another way I can get into my account other than email and reference number? I've tried on Firefox, Chrome and Edge, I have contacted support but have not received an answer. Thanks. Link to comment Share on other sites More sharing options...
Jman007 Posted October 30, 2023 Share Posted October 30, 2023 I am also having this issue Link to comment Share on other sites More sharing options...
Peter S Posted October 30, 2023 Share Posted October 30, 2023 same issue. still waiting for support to reply. going on 5 hours. Link to comment Share on other sites More sharing options...
Diffenbach Posted November 26, 2023 Share Posted November 26, 2023 I don't see how I can cancel auto-bill. I will decide when, or if, I want to renew. Appreciate any help. Link to comment Share on other sites More sharing options...
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