Incorrect Subscription and Refund Request

[Felipe]

I am writing to bring to your attention an issue regarding a subscription that appears to have been made under my name. I would like to clarify that I did not authorize this subscription and am unsure how it was processed.

Given the circumstances, I kindly request the immediate cancellation of this subscription. Additionally, I would appreciate it if the amount charged could be refunded to my account at the earliest convenience.

For your reference, the details associated with the subscription are as follows:
Name: Felipe Andrés Castro Espinoza

I understand that such situations can arise, and I trust that this matter will be resolved promptly. I appreciate your understanding and assistance in this regard.

Thank you for your attention to this matter. I look forward to your prompt response.

It's been a week and I still don't have a response.