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How do I turn off automatic extension?

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  • Moderators

If you are referring to the subscription renewal, you can:

  • Click on a link in the order confirmation email that you received from Cleverbridge to cancel the recurring subscription billing;
  • Same thing, but from the My Account section inside the CCleaner console;
  • Wait until you get the pre-billing reminder from Cleverbridge next year and cancel your renewal from the link in that; or
  • Contact customer support at any time and they can also do it for you.


Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup
Other customer support? Check the contact details in your order confirmation or email support@ccleaner.com
Privacy questions - read CCleaner's Data Factsheet.
What's new? Check the latest CCleaner for Windows release notes or CCleaner version history.

Disclaimer: Anything written in this post is not official Piriform communication.  I am not a Piriform employee, just a forum moderator.

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