Fix it or refund

[Mr_Skulls]

My CCleaner Pro I paid for was not to expire till APRIL 2023 but it has been expired in its registration!!!!!. 

IT READS IT EXPIRED IN 1970!!!! THAT ISN'T EVEN POSSIBLE! IT ALSO HAS MY LAST NAME SPELLED WRONG!  

• NO ONE IS REPLYING TO MY EMAILS!
• NO OPTION TO CONTACT LIVE SUPPORT!
• NO OPTION FOR KEY CODE REPLACEMENT!
• IT HAS BEEN A FULL WEEK ANDS PLENTY OF TIME FOR SOMEONE TO RESPOND!

Do Not give me nonsense fixes and so called solutions. You owe me either a new product key and fix for the registration or a full refund!

• I ALREADY PURGED IT COMPLETELY FROM MY COMPUTER. 
• I WIPED EVERYTHING IN THE REGISTRY , APP DATA, PROGRAM DATA AND ALL PLACES WHERE CCLEANER HAS CREATED FILES, INCLUDING HIDDEN ONES. 
• I DID THIS PURGE MANUALLY.
• IT STILL CAME BACK FROM THE ACCOUNT ON THE SOFTWARE ITSELF IT IS EXPIRED THAT EVEN THE SENT DATA WITH PRODUCT KEY SHOWS DOES NOT EXPIRE TILL APRIL NEXT YEAR!
• I THEN BACKED UP ALL IMPORTANT FILES AND DID A FULL WIPE AND CLEAN INSTALL OF DRIVES.
• CCLEANER SOFTWARE DOWNLOAD STILL REGISTERS WRONG!

There are not other steps that can be taken other than Piriform fix the account completely, give me a new product key or a full refund regardless what their BS "30 Day Polices" are when it is an f up on their end in their system! 

Edited October 7, 2022 by Mr_Skulls
Had to fix typo

[Guest MeganCCleaner]

Hi @Mr_Skulls First of all, I am very sorry to hear of the trouble you've experienced and I'll be eager to help in any way I can.

However, I noticed that the problem may have already been resolved via a correspondence you had with our support team.

In any case, and if you do need further assistance, would I have permission to contact you via email, using the same address registered to your forums account?