RiaWinx Posted August 22, 2022 Share Posted August 22, 2022 Just upgraded to CCleaner pro. I run Windows 18, 64 bit, HP ENVY laptop, i7, ssd, 32gig ram, etc. Can't remember all the specs and can't get into pc for the info. Pc has been running for 3 hours (hour glass). I've hard restarted 2 times, same thing. It will occasionally flicker. But I still cannot access ANYTHING!! It won't recognize my external monitors, now. HELP!!??? Link to comment Share on other sites More sharing options...
RiaWinx Posted August 22, 2022 Author Share Posted August 22, 2022 Sorry, windows 10. Forum won't let me edit orig post. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 22, 2022 Moderators Share Posted August 22, 2022 Did you use the Driver Updater? Did you use the Registry Cleaner? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
RiaWinx Posted August 22, 2022 Author Share Posted August 22, 2022 I used the driver updater. Can't access anything to attempt any type of repair now. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 23, 2022 Moderators Share Posted August 23, 2022 Please contact CCleaner directly giving all relevant information you can Either by the web link https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507 or by email support@ccleaner.com Also see here https://support.piriform.com/hc/en-us/articles/4402564268429-I-m-having-a-problem-with-Driver-Updater-What-are-my-options- Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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