Haringkop Posted April 25, 2022 Share Posted April 25, 2022 I cannot switch on the private connection button. Everytime I set it on ON it switches back to Off. Link to comment Share on other sites More sharing options...
Ironroadman Posted April 25, 2022 Share Posted April 25, 2022 I have the same problem, button will not stay on. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted April 25, 2022 Moderators Share Posted April 25, 2022 Are you running the latest kamo (came out today i think) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Ironroadman Posted April 26, 2022 Share Posted April 26, 2022 Yes, version 4.0.376.742 Link to comment Share on other sites More sharing options...
Ironroadman Posted April 26, 2022 Share Posted April 26, 2022 UPDATE: Seems to be working now, maybe an initial glitch! Link to comment Share on other sites More sharing options...
LiBeR8ToR Posted April 27, 2022 Share Posted April 27, 2022 Had the same issue initially. Now installed OK, but when I activate the private connection, it prevents me from accessing any internet pages Link to comment Share on other sites More sharing options...
Guest MeganCCleaner Posted May 13, 2022 Share Posted May 13, 2022 Hi @LiBeR8ToRThanks for letting us know of how the Private Connection feature prevents you from being able to access websites. Our support team would like to investigate further; do they have permission to contact you via email, using the same address registered to your Forums account? Link to comment Share on other sites More sharing options...
Haringkop Posted May 13, 2022 Author Share Posted May 13, 2022 You have my permission Link to comment Share on other sites More sharing options...
Curro CC Posted May 16, 2022 Share Posted May 16, 2022 Yo tengo el mismo problema y la aplicación me dice que tengo la última actualización y el problema persiste. Un saludo Link to comment Share on other sites More sharing options...
WalkingDead1 Posted May 28, 2022 Share Posted May 28, 2022 (edited) Same here, I can't access internet if I set private connection on. This feature isn't working, fix it otherwise what the use of this software?? Well it is working now, https://prnt.sc/G2G401yDdtBT but I can't change the location, it's too near from my current location and I get this message https://prnt.sc/DUfOMDJBoCR9 Edited May 28, 2022 by WalkingDead1 changes Link to comment Share on other sites More sharing options...
Guest MeganCCleaner Posted May 31, 2022 Share Posted May 31, 2022 On 13/05/2022 at 12:21, Haringkop said: You have my permission Hi @Haringkop Please accept my apologies for the delayed response as I did not see this until now. In any case, I am eager to ensure everything is working properly so I will contact you via email, using support@ccleaner.com. Link to comment Share on other sites More sharing options...
Guest MeganCCleaner Posted May 31, 2022 Share Posted May 31, 2022 On 28/05/2022 at 14:29, WalkingDead1 said: Same here, I can't access internet if I set private connection on. This feature isn't working, fix it otherwise what the use of this software?? Well it is working now, https://prnt.sc/G2G401yDdtBT but I can't change the location, it's too near from my current location and I get this message https://prnt.sc/DUfOMDJBoCR9 Hi @WalkingDead1 The option to change the location in Kamo will be available in the near future, in one of the next updates we release. Meanwhile, please let us know if you happen to encounter any other issues, or otherwise, as we'll be more than happy to help. Link to comment Share on other sites More sharing options...
Guest MeganCCleaner Posted May 31, 2022 Share Posted May 31, 2022 Hola @Curro CC Para confirmar, ¿tiene otras utilidades de VPN instaladas en su computadora? Link to comment Share on other sites More sharing options...
chrisP Posted June 28, 2022 Share Posted June 28, 2022 Private connection seem flakey and also only creates a city near me. Plus need to be constantly turned on. Have checked and am running the latest version updated 24 May 2022 Running on HP Envy x360 on Win11 Link to comment Share on other sites More sharing options...
Guest MeganCCleaner Posted June 29, 2022 Share Posted June 29, 2022 Hi @chrisP I am glad to say that in the new update we released for Kamo yesterday, it is possible to select a location in Private Connection - rather than it only being able to connect to a city located nearby as it had in the past. Concerning how it constantly has to be turned on, this is expected behavior because at this current time, Private Connection is not designed to automatically to start with Windows. Instead, it's intended to be used "on demand". I can however understand the value in being able to automatically establish the connection and I'll send your feedback directly to our Kamo team for further review. Link to comment Share on other sites More sharing options...
Marcel67 Posted August 11, 2022 Share Posted August 11, 2022 Hello, The private connection keeps turning of everytime i shut down the pc. So every time when i restart i have to turn in on again Link to comment Share on other sites More sharing options...
Guest johnccleaner Posted August 12, 2022 Share Posted August 12, 2022 That is working as intended in Kamo version 4.2. However, please update to Kamo version 4.3, either by downloading it again or by going to Menu > Settings > Check for Updates - this version was released quite recently. One of the new features in this version is that, in the aforementioned Settings menu, there is now an option to start Private Connection automatically at startup, which you may turn on if desired. Link to comment Share on other sites More sharing options...
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