need advice please

[sosolo]

Hello, I'm running Windows XP sp2 and IE6

-1-

Have just done my first "clean" and then switched to "issues"

Have removed/deleted all of many items where it was shown that the "usual fix = delete"

I'm left - no, stuck - with 2 unused file extension problems and 19 ActiveX/COM Issues.

If I try to fix, I'm asked if I want to back up first. If it needs to be backed up first, I find that worrisome...

How safe is it, even with backup, to go ahead with this kind of action? Is it possible to make a drastic mistake in this area, or will CCleaner NOT present me with such dangerous fixes? I have little confidence in doing all this, and would really appreciate some guidance and honest encouragement or otherwise as to what to do. (heck, I don't even know if I'm making sense to anyone with my attempt to explain here)

-2-

My browser question is that after I used the Cleaner section, when I went to my Gmail account, I got the message

<quote> "you are currently viewing Gmail in basic HTML. [switch to standard view]"</quote>

(the [last] being a link).

Why would it have been altered? And is it ok to change to standard?

This is all so confusing. I thought all the browser pages were always html. What is standard then?

Well, that's two questions on the browser. Hope that's ok

 

(help!)

solo

[krit86lr]

Hi solo and welcome!

 

I understand your concerns.

 

1. First of all, always make a back-up when fixing issues. After a few days, if you aren't experiencing any problems then delete your backup. It is rare that a backup needs to be restored, but it is possible so it's best to make a backup. Fixing Issues is cleaning your registry, which should never be taken lightly which is why there is a prompt to backup any changes. CCleaner is about the safest reg cleaner out there, but it's ALWAYS best to be safe.

 

2. Gmail can be changed to standard if that's what you would like, personally that is what I use.

 

3. I am not quite sure why any Gmail settings were altered, but my hunch is that the settings were altered by an update, and not by CCleaner. I use CCleaner multiple times a day, and my settings in Gmail are fine. But!! In the recent past, I have had updates mess up my Gmail account. Remember that Gmail is still Beta so some of the glitches are still being worked out on Google's end.

 

Hope I answered your questions. Feel free to ask for more clarification if I missed something.

 

K

[sosolo]

Hi solo and welcome!

 

I understand your concerns.

...

...

Hope I answered your questions. Feel free to ask for more clarification if I missed something.

 

K

 

 

 

Thank you so much -- for the welcome, and for answering all my concerns so promptly! I really appreciate it. I will steel myself to backup and clean up the registry issues (keeping everything crossed while I do it ) and HOPE hard.

As to gmail - I went to the help board there, and I see quite a few people having problems with the changing from html to standard format. I'm sure they didn't all just get CCleaner too

Kudos to you for your cheerful and ready help.

solo