Jump to content
CCleaner Community Forums

CCleaner has stopped loading


Recommended Posts

  • Admin

@MDK1 We'll need a little bit more information in order to assist you:

  • Which version of Windows are you running? If Windows 10, do you know the Windows 10 version number?
  • What is your present CCleaner version number? Is it a free, paid or trial copy?
  • When did it stop working for you?  Was there anything that you installed or changed on your system prior to CCleaner stopping working?
  • Will your existing installation of CCleaner run if you go to C:\Program Files\CCleaner, right-click on CCleaner64.exe and select "Run as Administrator"?
  • What happens when it stops working?  Does it appear and disappear after you run it or does it fail to load entirely? Are any error messages displayed?
  • Which AV are you using, and when did you last update it?
  • Are you using a firewall or a custom etc/hosts file and, if so, have you added any rules to block CCleaner?
  • Have you tried installing a fresh copy from https://www.ccleaner.com ?

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup
To find out how we protect your privacy - read CCleaner's Data Factsheet.
What's new? Check the latest CCleaner for Windows release notes

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...