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@MDK1 We'll need a little bit more information in order to assist you:

  • Which version of Windows are you running? If Windows 10, do you know the Windows 10 version number?
  • What is your present CCleaner version number? Is it a free, paid or trial copy?
  • When did it stop working for you?  Was there anything that you installed or changed on your system prior to CCleaner stopping working?
  • Will your existing installation of CCleaner run if you go to C:\Program Files\CCleaner, right-click on CCleaner64.exe and select "Run as Administrator"?
  • What happens when it stops working?  Does it appear and disappear after you run it or does it fail to load entirely? Are any error messages displayed?
  • Which AV are you using, and when did you last update it?
  • Are you using a firewall or a custom etc/hosts file and, if so, have you added any rules to block CCleaner?
  • Have you tried installing a fresh copy from https://www.ccleaner.com ?

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Defraggler - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup
To find out how we protect your privacy - read CCleaner's Data Factsheet.
What's new? Check the latest CCleaner for Windows release notes

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