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Found files are not listed and all ignored


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Can anyone explain me why all the found files during a scan performed by Recuva could all be ignored and not listed in the result list after the scan?

After the scan, the list is empy and there's "Found 0 files(s) (663 028 ignored) in 6 minutes 25 seconds." written in the status bar.

I already performed a scan and recovered files from another folder on the same disk. Could this be due to the limitation of the free version of the software? Anything else?

Thank you for your kind help.


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The Ignored Files includes live files, zero-byte files, system files etc, which you would not normally want to recover. Also if there is any file name or path in the aptly named Filename or Path box then this will restrict the results, possibly down to zero. The free and paid version have the same recovery facilities.

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