MickJ Posted February 1, 2021 Share Posted February 1, 2021 Just had an external drive fail, I have run Recuva and it seem to see 16731 files, after half an hour the wizard finishes and the message is 16793 ignored. Obviously these are the files I would like to recover. Am I missing some settings somewhere ? I am using the latest free version. would the paid version produce better results ? Should I be using something else ? Am I wasting my time, perhaps these files cannot be recovered. Many thanks for any help. Link to comment Share on other sites More sharing options...
Moderators Augeas Posted February 2, 2021 Moderators Share Posted February 2, 2021 The ignored files are live files and those which are not selected in Advanced Mode Options/Actions, such as zero byte or system files. Link to comment Share on other sites More sharing options...
MickJ Posted February 3, 2021 Author Share Posted February 3, 2021 Thanks @Augeas I guess I don't understand the terminology here - 'live files' are you suggesting these files do not need to be recovered? I have pointed recuva to a folder that once contained jpg's and now shows as empty, these file were not deleted - problem with directory glitch - I feel recuva can see the the files but not recover them, any more thoughts please? Link to comment Share on other sites More sharing options...
Guest johnccleaner Posted February 12, 2021 Share Posted February 12, 2021 That's likely why they're not showing up - Recuva, by default, only looks for deleted files (since that's normally what Recuva is used for). The Options > Actions > "Scan for non-deleted files" option would need to be checked in order for Recuva to even look for files like that. You can find out some more about these Scanning options here: https://support.piriform.com/hc/en-us/articles/360048410512-Recuva-options-Actions-tab Link to comment Share on other sites More sharing options...
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