Diesel67 Posted August 5, 2018 Share Posted August 5, 2018 When I try to start the cleaner (v.545) I get a popup message that the program closed down. After several tries, I uninstalled the program and tried to reinstall it. I stored the setup program on my hard drive but when I try to start the program it fails to start. I'm running Windows 7 Home Premium. What's wrong? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 5, 2018 Moderators Share Posted August 5, 2018 What anti-virus are you using? Build 5.45 has been removed from Piriform downloads because of several issues. The previous build 5.44 can be downloaded here https://www.ccleaner.com/ccleaner/builds Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Damascus Posted August 5, 2018 Share Posted August 5, 2018 I am also having this problem. I am using the paid version of CCleaner and Kaspersky Security Suite. Both are updated. The problem just started a few days ago as far as I can tell. I've checked my settings in each program, tried uninstall/reinstall of CC, tried running "slim version", tried running 5.43, nothing worked. I went to Kaspersky's forum and they insist it is a CC prob. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 5, 2018 Moderators Share Posted August 5, 2018 If you are using Kaspersky see here https://forum.piriform.com/topic/52058-kaspersky-ccleaner-v54x-close-on-clean-work-around/ Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Damascus Posted August 5, 2018 Share Posted August 5, 2018 Thanks hazelnut, that worked. Link to comment Share on other sites More sharing options...
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