wilburngross Posted July 7, 2018 Share Posted July 7, 2018 I keep getting a message my ccleaner has expired but when I check the software it says I have the latest Link to comment Share on other sites More sharing options...
Moderators mta Posted July 7, 2018 Moderators Share Posted July 7, 2018 g'day and welcome to the forums. can you provide you Windows and CC versions? do you have the free or Professional version of CC? if you have the Pro, it sounds like your 1 year license has expired even though you have the latest version of the software. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
wilburngross Posted July 8, 2018 Author Share Posted July 8, 2018 2 hours ago, mta said: g'day and welcome to the forums. can you provide you Windows and CC versions? do you have the free or Professional version of CC? if you have the Pro, it sounds like your 1 year license has expired even though you have the latest version of the software. Windows 10 and CC version 5.44.6577 professional Link to comment Share on other sites More sharing options...
Moderators mta Posted July 8, 2018 Moderators Share Posted July 8, 2018 ok cool, so you have the Pro version which givers one year of priority support and auto-updates. after that year, it still stays Pro and you still retain the extra features like Monitoring and cleaning all user profiles but the support and auto-update stop. so when was that version first activated? basically, if you don't want to renew your license, you have to get the updates manually. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted July 9, 2018 Moderators Share Posted July 9, 2018 It's probably this that they added to v5.44 from the change log/release notes: Quote Subscription Management * Added helpful reminders for expired CCleaner Professional subscriptions Here's the source for that info (located in the Announcements area on the forum):https://forum.piriform.com/topic/52095-ccleaner-v5446575/?do=findComment&comment=296912 Link to comment Share on other sites More sharing options...
Moderators mta Posted July 9, 2018 Moderators Share Posted July 9, 2018 Ahh, that'll be it. thanks for the reminder Andavari. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
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