Genton Posted March 18, 2018 Share Posted March 18, 2018 Since update of Version 5.41.6466 (64bits) on Win 10 files like ffox internet cache or ffox download history and other ffox-files are, in the advance report, mentionned as SKIPPED. those files are checked in the left pannel, so ?? Rest of Cleaner-free is working as usual, Any body has an explanation ? Thanks Michel Link to comment Share on other sites More sharing options...
Moderators nukecad Posted March 18, 2018 Moderators Share Posted March 18, 2018 That indicates that some part of Firefox is still active in the background, and so CCleaner cannot clean the files because they are open and in use. CCleaner cannot clean files that are in use so skips them. (It does let you know that it found something bu skipped it). If you are not getting a warning that Firefox is still open (and asking you if you want to close it) then check that you do not have "Hide warning messages" selected in the CCleaner Options>Advanced. If you have that option selected then it will not ask you but will just skip the open files. PS. Sometimes a browser will take a while to fully close after it is gone from the screen. So if you exit a browser and quickly run CCleaner the browser may still be running in the background as it finishes closing. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Genton Posted March 19, 2018 Author Share Posted March 19, 2018 Ok thanks. problem solved. Many instances of Ffox were running (don't know why) and killing them solved the problem. Sorry no whisky here! Thanks again Michel. Link to comment Share on other sites More sharing options...
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