dsleno Posted November 17, 2015 Share Posted November 17, 2015 I bought my ccleaner professional version at a retail store. It comes on CD. The version I bought entitles me to unlimited PC's. I have loaded it on to PC's that have a CD drive but now I want it on my Microsoft Surface Pro3 tablet that has no CD drive. How do I get a version from the website downloaded to load on to a windows tablet that has no CD without paying again. I have tried and can't find a way to do this. Second question: how do I get an account. It seems that when trying to get an account, I am asked for my email address that was used at purchase time. I gave no email address as I was not asked for it. I think this request for email address happens if the ccleaner was purchased online. I bought my version at a retail store and no email address was requested! Without an account, I can't get in touch with Piriform to pursue my query(s) further. Any help would be appreciated. Thanks in advance, Don Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted November 17, 2015 Moderators Share Posted November 17, 2015 I have asked admins about this. I'll close this thread now as you have others about the same issue. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Recommended Posts