phillx Posted October 31, 2015 Share Posted October 31, 2015 I attempted to install v5.11 I get no further than shown in image below... What is causing the issue and how do i get it to install? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted October 31, 2015 Moderators Share Posted October 31, 2015 Make sure your old version of ccleaner isn't running ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators mta Posted October 31, 2015 Moderators Share Posted October 31, 2015 and if still no luck, you might be in the rare group that needs the current version uninstalled first, and the PC rebooted, before the new one installs. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
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