zeltus Posted October 21, 2015 Share Posted October 21, 2015 I have CCleaner Pro 5.07.5261 64-bit installed Clicking the "check for upgrade" tells me that v. 5.10.5373 is available and indeed, I can download it. But nothing happens after that - there is no automatic upgrade, just a message saying it was successfully downloaded. But where? It's nowhere obvious that I can see. I sort of expected the upgrade to auto-work... but a tthe least, I want to be able to find the file and manually activate it. Any suggestions? Thanks Bill Link to comment Share on other sites More sharing options...
Moderators Nergal Posted October 21, 2015 Moderators Share Posted October 21, 2015 At least on mine, it auto updated. be sure to close/fully-exit ccleaner when the update downloads. You can also manually download the portable version and overwrite the files in your ccleaner folder and it will overwrite ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
john6528 Posted October 25, 2015 Share Posted October 25, 2015 Same problem. I looks like it is downloading but it really isn't. There is no new file on my disk. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted October 25, 2015 Moderators Share Posted October 25, 2015 The issue here seems to be happening to those trying to update from a version less than 5.09 to 5.10 is this also your case? ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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