"My Computer" Hangs

[Rick]

Whenever I run CCleaner and then try to open "My Computer" in the Start Menu or via the desktop icon of Windows XP sp2 Professional Edition it hangs for 20 seconds or so before any of the icons display.

[krit86lr]

Whenever I run CCleaner and then try to open "My Computer" in the Start Menu or via the desktop icon of Windows XP sp2 Professional Edition it hangs for 20 seconds or so before any of the icons display.

 

Hi Rick,

 

Do this: open "My Computer", and after it opens you can close it. Then open your "Control Panel" > open "Administrative Tools" > open "Event Viewer" > double click applications > click "View", and uncheck information...click apply.

 

Now look at the displayed times, which one occurred most recently (look for the time that you opened "My Documents"). Double click that report, and see what it says.

 

Then go back and do the same for "System" (system errors instead of application errors). What do these errors say, if any?