playersx Posted November 24, 2013 Share Posted November 24, 2013 Hi guys ! I don't know why the system always show the alert window about the application here is the problem I have try to reinstall the software many times but it's still in the same problem, Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted November 24, 2013 Moderators Share Posted November 24, 2013 Can you say which operating system you are using and which 'bitness' Have you had ccleaner installed before? Are you installing it to the default place that it suggests when it installs? Have a quick read here also http://forum.piriform.com/index.php?showtopic=5739 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
playersx Posted November 24, 2013 Author Share Posted November 24, 2013 Can you say which operating system you are using and which 'bitness' Windows 7 32-bit Have you had ccleaner installed before? Yes Are you installing it to the default place that it suggests when it installs? Yes, in C:\Program Files\CCleaner\ Have a quick read here also http://forum.pirifor...?showtopic=5739 Very helpful but not the one I looking for Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted November 25, 2013 Moderators Share Posted November 25, 2013 Is CCleaner.exe actually in that location when you look (C\Program Files?) If you delete the shortcut icon you have on your desktop, and then right-click on CCleaner.exe in Program files and select send to desktop(create desktop) Does eveything work then? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
dvdbane Posted November 25, 2013 Share Posted November 25, 2013 try @hazelnut recommendation and if not working,try this change CCleaner.exe to something else like Cleaner.exe , just remove the first C then try run it again Link to comment Share on other sites More sharing options...
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