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CCleaner v3.18.1707 (64-bit) - Microsoft C++ Exception


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Hi,

 

CCleaner showed me this message:

 

-------------------------------------------------------------

 

Microsoft C++ Exception

 

 

CCleaner v3.18.1707 (64-bit)

MS Windows 7 Ultimate 64-bit SP1

Intel Core2 Solo CPU U3500 @ 1.40GHz

4,0GB RAM

Mobile Intel 4 Series Express Chipset Family

 

 

ID=-1

PR=0

DA=

RK=

RU=32

CK=0

SK=

VK=

VA=N_MOZ_HISTORY

CR=90

PF=0

EI=0

FL=103

IIT=0

FI=-1

SI=0

 

-------------------------------------------------------------

 

No crash or repeatabel! Maybe it depends on Windows Update... no other tasks in the taskbar.

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This is usually caused by a mozilla product (not limited to this list: Firefox, Thunderbird, Seamonky, Songbird, older emusic mp3 downloader) still running in the background, so you should check your task manager (on the Processes tab) for any zombies (including plugincontainer.exe)

 

No crash or repeatabel!

I don't understand, are you saying this is not repeatable? not so sure it's worth reporting if this is the case.

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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I use Firefox and Thunderbird on my system. I cant't write if they are the problem or not, because I know the message "Firefox/Mozilla needs to be closed to..." ( I use the german language and the message is in english ;-) ) and this message wasn't in this moment. Yesterday, I installed some Microsoft Updates, but I cant' write if this was in the background while CCleaner worked.

 

After this error message CCleaner went normal to end of clean process. No crash and I tried some new starts or cleaning processes... OK.

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