roseuz Posted March 20, 2011 Share Posted March 20, 2011 I downloaded and installed Recuva today for the first time. After it installs, I leave the checkmark checked for it to open. The program opens and immediately closes. I have spent hours on this, uninstalling and reinstalling. I tried the portable version, same result. I decided to try and install older versions of the kind that you must install and went way back to version 1.10.223 and that one would not automatically close. I then uninstalled that and decided to go backwards from the latest, skipping a few in between. Finally I arrived at version 1.26.416, and that one would not automatically close. The next version in line, Version v1.27.419 would automatically close. I tried a few between that version and the latest one, so it's safe to say that anything after version 1.26.416 cannot be opened on my computer. When the program opens, I am able to see that it's the Wizard window, but it's impossible for me to hit Next because right away the program closes. I checked for viruses and spyware on my computer and it is clean. I am running Windows XP Professional, Service Pack 3, with 1GB of Ram. Link to comment Share on other sites More sharing options...
redhawk Posted March 20, 2011 Share Posted March 20, 2011 Do you have any anti-virus or security software installed?? Richard S. Link to comment Share on other sites More sharing options...
roseuz Posted March 20, 2011 Author Share Posted March 20, 2011 Do you have any anti-virus or security software installed?? Richard S. Well, I said "I checked for viruses and spyware on my computer and it is clean", so the answer is Yes. I have however disabled my Anti-virus program of AVG and the same thing still happens. I also have Spybot installed, but that has nothing active that's running. It runs when I open it. I don't have the TeaTime portion active. Link to comment Share on other sites More sharing options...
Moderators DennisD Posted March 20, 2011 Moderators Share Posted March 20, 2011 This has happened a few times with Recuva over the last couple of years. Try running Recuva in Safe Mode. If it launches and runs OK, that will mean it probably is a conflict, which I believe is where Richard was heading with his question. Have a read here, and follow through the links in post number twelve: http://forum.piriform.com/index.php?showtopic=25110&view=findpost&p=152548 Hope that helps. Link to comment Share on other sites More sharing options...
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