Cleaned too much.

[OldDon]

We run Win7 and IE8. I ran CClean on my wife's laptop yesterday, last night she went to our bank's website but could not access our accounts. She tried numerous times with no success , she apparently could not remember the answers to the quesion.

 

What do I need to uncheck in IE8 to prevent this problem

 

I used System Restore this morning, maybe she will be in a better mood when she comes home!

 

Thanks, OldDon

[nikki605]

OldDon - welcome to the forum

 

Login IDs/passwords, like to banking websites, are usually stored in cookies that are written to your hard drive. CCleaner will delete all cookies UNLESS you tell it not to - a whitelist, if you will.

 

Start CCleaner, go to Options-->Cookies. In the left pane all cookies found on your system will be listed. Click once to select the cookie you want to keep and then click on the right-pointing arrow button -> to move it to the right pane, "Cookies to Keep." You will have to do this for each website you log into.

[OldDon]

Nikki,

I was not sure if it was cookies or temp internet files.

Since you are also a Stewert fan I know your info is correct! I hope he wins the Chase.

Thanks,

OldDon

[ident]

she apparently could not remember the answers to the quesion.

 

any reset options?

[nikki605]

Nikki,

I was not sure if it was cookies or temp internet files.

Since you are also a Stewert fan I know your info is correct! I hope he wins the Chase.

Thanks,

OldDon

GO SMOKE!!!

[mr don]

We run Win7 and IE8. I ran CClean on my wife's laptop yesterday, last night she went to our bank's website but could not access our accounts. She tried numerous times with no success , she apparently could not remember the answers to the quesion.

 

What do I need to uncheck in IE8 to prevent this problem

 

I used System Restore this morning, maybe she will be in a better mood when she comes home!

 

Thanks, OldDon

 

Please uncheck Cookies & Autocomplete Form information under Internet Explorer on CCleaner

 

Regards,

Don