lehoj99 Posted October 29, 2005 Share Posted October 29, 2005 hello all, bit of a newbie to CCleaner but thought I'd give it a bash anyhow. i have run the 'issues' side of this with no probs but have noticed that CCleaner flags up my pictures and most of my videos in my documents for deletion. I have verified that these are not just temp links or shortcuts but are actually my things. It even shows the file size is, correct to the last byte. I am reluctant to continue as both the path and file size point to the documents themselves, do not want to lose all my holiday pictures and videos etc etc...someone tell me I won't Link to comment Share on other sites More sharing options...
Moderators Andavari Posted October 29, 2005 Moderators Share Posted October 29, 2005 I've never heard of CCleaner wanting to delete actual files in My Documents. As a precaution against accidental lose for everyday computing you should be making backups to another disk or a removable medium such as CD-RW, CD-R. I'd recommend before you actually attempt to clean that you post of screenshot of what the Analyze button lists so we can better assist you. To give us a screenshot of only the open CCleaner program press at the same time on the keyboard the following buttons: Alt PrtScn Link to comment Share on other sites More sharing options...
lehoj99 Posted October 29, 2005 Author Share Posted October 29, 2005 ok thanks for the advice but I fear it may be a bit late...The complete scan highlighted over 2GB of data it had identified. I did not ask CCleaner to delete any of the files it found only to perform an 'issues' scan, this deleted few reg entries and the like. Now I find that all of my documents (aside from around 6?) have been deleted, file size of all subfolders confirms this. I am currently running get data back to attempt to recover these... Link to comment Share on other sites More sharing options...
Moderators Andavari Posted October 29, 2005 Moderators Share Posted October 29, 2005 To clear something up, what exactly did you push: Cleaner tab - Analyze: Only detects what is removable, doesn't actually delete anything. Cleaner tab - Run Cleaner: Deletes what is removable. Issues tab - Scan for Issues: Only finds invalid registry data and invalid shortcuts. Issues tab - Fix selected issues: Removes the invalid registry data and invalid shortcuts that Scan for Issues listed. Link to comment Share on other sites More sharing options...
lehoj99 Posted October 29, 2005 Author Share Posted October 29, 2005 I pushed issues tab - scan then fixthen cleaner tab - analyze but not run, after seeing 2GB's worth of my doc data, do you think it may have been the issues clean that has caused this issue? Link to comment Share on other sites More sharing options...
lehoj99 Posted October 29, 2005 Author Share Posted October 29, 2005 I have restored the reg backup. I am guessing that the documents have not been actually deleted as it would take a while to delete over 2GB of data? Link to comment Share on other sites More sharing options...
Moderators Andavari Posted October 29, 2005 Moderators Share Posted October 29, 2005 You don't by any chance have the My Documents folder mapped as a temp directory do you. To find out where your system temp directory is mapped to start a command prompt and type in: dir %temp% It will list the location of the temp directory. Another thing make sure you haven't inputted the My Documents folder in CCleaner under: Options->Custom Link to comment Share on other sites More sharing options...
lehoj99 Posted October 31, 2005 Author Share Posted October 31, 2005 OK have checked and don't actually HAVE any temp variables. Have entered %temp% - C:\WINDOWS\Temp and %tmp% - C:\WINDOWS\Temp in system variables. Guess this would be my fault then..... BTW I have recovered the majority of my photos from an old but trusty 4GB maxtor. :-) One happier girlfriend.. Ta anyhow Andavari... Link to comment Share on other sites More sharing options...
Moderators Andavari Posted November 1, 2005 Moderators Share Posted November 1, 2005 OK have checked and don't actually HAVE any temp variables. Have entered %temp% - C:\WINDOWS\Temp and %tmp% - C:\WINDOWS\Temp in system variables. Guess this would be my fault then. <{POST_SNAPBACK}> No, it listed C:\Windows\Temp therefore that's where your temp folder resides. The only reason I was even wondering is because some people edit the location and change it. Glad to hear you recovered the files. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now