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Loss of IP address


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After downloading ccleaner, I get a msg which says my IP address can not be verified. How do I get this corrected?? No problem on one coumputor, but the other produced this result. Please make this simple and step by step. My skill level is pretty low. Thanks. Bill Walsh

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Hello Bill

 

Which operating system is the problem computer running?

 

Did you do a registry clean (issues)

 

If so, did you make a back up when asked if you wanted to do so?

 

Had this computer ever had ccleaner on it before.

 

Had any other problems lately?

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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