Preventing contact removal

[Spike38]

CCleaner 2.33, Windows 7 64 bit. What settings should I be using to prevent CCleaner from removing all contacts from my Windows Live Mail during cleaning??? (Haven't discovered yet what else may have been eliminated!)

[Nergal]

uh there is no reason ccleaner would delete any contacts.

 

are you using the registry section or the cleaner section.

 

I don't have live mail installed, but I checked through the ccleaner default cleaning rules and don't even see live mail listed.

 

can you create one contact

 

then uncheck everything on the ccleaner cleaner section (both system and applications tab) then do the following (slow ) procedure

 

1 check the first item

2 run clean

3 check if the contact is still there

4 if yes contact is there continue to 5

 

5 uncheck that item

6 check the next item

7 run cleaner

8 check if the contact is still there

if yes contact is there repeat 5-8 until all items have been checked and unchecked or until the contact disappears. please reply here with the item/items which cause the contact to be removed