_Rich Posted April 5, 2010 Share Posted April 5, 2010 Hello CCleaner (Piriform) My name is Richard and I am a newbie to the forum here. I have been using your CCleaner for a long time now and like to say thank you. I have used it now for quite a while now with different operating systems and have had no problem with it. However I did run accross a small problem now and really don't know if it is a big deal or not, but wanted to register with the forum so I could possibly find out if it is a problem or not. When I scan for issues I came up with a Unused File Extension and every time I select the Fix Selected Issues, and I do another scan, the same Unused File Extension comes back. The CCleaner is unable to remove it I guess. When I located the Unused File Extension in the registry I tried to delete it from the registry, but I got a pop up error saying it could not. I was wondering if someone might know what the problem might be. Is it okay to leave this Unused File Extension? By the way I am running a Windows 7 premium 64 bit operating system. Thanks Rich Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 5, 2010 Moderators Share Posted April 5, 2010 Is this any help Rich? http://forum.piriform.com/index.php?showtopic=21261&s Welcome to the forum Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
_Rich Posted April 5, 2010 Author Share Posted April 5, 2010 Thank you so much hazelnut That did the trick. So Avira was my problem lol Well I guess this is a security precaution with the Avira anti-virus program. I disable it to remove the Unused file entry then I enable it again. This is good to know, in case I come up with the same problem again. Thanks again Link to comment Share on other sites More sharing options...
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