Jump to content

CCleaner destroys the Konvertor registry key


jack7854

Recommended Posts

  • Moderators

Don't blame ccleaner, you should have looked at your registry entries before cleaning. Did you create a backup of the registry items as prescribed by the cleaner? if so just merge them back into the registry.

 

If you didn't you'll have to reinstall the program, or try a system restore.

 

From now on your best bet is to follow the advice laid out in my signature.

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

Link to comment
Share on other sites

  • Moderators
Hi

CCLeaner destroys the Konvertor registry key under (HKEY_LOCAL_MACHINE\Software\Konvertor) and therefore the software cannot be launched anymore :angry:

 

You could exclude that key from being touched by CCleaner:

 

"CCleaner\Options\Exclude\Add Registry". Select the Hive name in the small window, and the rest of the address in the other.

 

When done correctly, the "OK" button becomes active.

 

Welcome to the forum by the way jack.

Link to comment
Share on other sites

You could exclude that key from being touched by CCleaner:

 

"CCleaner\Options\Exclude\Add Registry". Select the Hive name in the small window, and the rest of the address in the other.

 

When done correctly, the "OK" button becomes active.

 

Welcome to the forum by the way jack.

Hello

Yes i can exclude the key by unchecking it.

I did not because the key is described as 'obsolete'.

In fact it's not :blink:

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.