slickg3 Posted October 22, 2008 Share Posted October 22, 2008 Hello, I recently ran the Registry Cleaner on CC Cleaner as I do on regular basis to keep my computer clean of files I don't need. Unfortunately this most recent time has created some type of error. I ran the cleaner and it brought up one type of registry error, I did not create a back up because it stated it was related to some type of uninstallation, which I had done several of recently. Afterwards I went to get on Internet Explorer and it could not find any webpages, bringing up the web page stating that website could not be connected to. I then tried aol which also displayed an error and could not even get pass locating the AOL VIA/TIP connection. AOL then pops up with a little box stating ERROR ee://connectivity/connectivity ERROR 72 What did I delete? How can I fix my interent? Please HELP!! Link to comment Share on other sites More sharing options...
slickg3 Posted October 22, 2008 Author Share Posted October 22, 2008 Also I have tried using a previous restore point but the problem still persists. I am on another computer right now...... Link to comment Share on other sites More sharing options...
Moderators Nergal Posted October 22, 2008 Moderators Share Posted October 22, 2008 What software are you using for firewall and Antivirus/MalWare? it could be a reg entry for one of them (this'll teach you to not make a backup ) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
slickg3 Posted October 22, 2008 Author Share Posted October 22, 2008 i use Mcafee but it seems to be working correctly except for prior to this error the computer protection would keep turning itself off and I would have to turn it back on constantly; this happened all of the sudden which is part of the reason I ran the registry cleaner Link to comment Share on other sites More sharing options...
slickg3 Posted October 22, 2008 Author Share Posted October 22, 2008 after talking with comcast who m high speed is through they said that my modem was not connecting....should I reintsall the modem software? or has this deletion done something else? they recommended I get a new modem from them, but I don't think this is necessary as it has to be this registry deletion because I remember connectivity or connection being in the file name Link to comment Share on other sites More sharing options...
slickg3 Posted October 22, 2008 Author Share Posted October 22, 2008 Well somehow I've fixed the problem by route powering the modem.....evidentally the deletion was not the source, anyways lesson learned as far as backup files Thanks!! Link to comment Share on other sites More sharing options...
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