Closes right after opening

[kyparamedic]

I have downloaded the latest version and it will open, but before I can click on it or do anything, it immediately closes. I open it again and it does the same thing. I've tried uninstalling and reinstalling to no avail. Any ideas? I have EasyCleaner installed as well. Are there any known issues there? I may try uninstalling that and then reinstalling CCleaner to say if it makes a difference.

 

I'm running Windows XP Media Center Edition w/ SP2.

 

Thanks.

[davey]

I have downloaded the latest version and it will open, but before I can click on it or do anything, it immediately closes. I open it again and it does the same thing. I've tried uninstalling and reinstalling to no avail. Any ideas? I have EasyCleaner installed as well. Are there any known issues there? I may try uninstalling that and then reinstalling CCleaner to say if it makes a difference.

 

I'm running Windows XP Media Center Edition w/ SP2.

 

Thanks.

Hello Paramedic,

Welcome to the forum!!!

First thing to try a reboot.Some new software may be needed to be loaded. Also try Right clicking and run as administrator.

Also try turning off security and try again.

If that doesn't work answer the following.

Are you experiencing other strange things? If yes I would do some security scans. Some "malware" will not allow CCleaner to run.

 

The following info will help others to come up with a solution.

These answers help to evaluate the problem.Provide as much information and detail as you can.

Just fill in the answers next to or below the questions?

 

Did you reboot after installing CCleaner before trying to run it?

 

Did you do any Registry issues fixing?

Do you continue to scan for issues until no more are found?

 

Did you do any software or hardware changes installs or uninstalls?

 

Are you running with Administrator privileges.

 

CCleaner version ? What Language did you request at install,if any?

OS,edition ,32bit or 64bit and version ?

 

Browsers and ver.?

 

Security software and ver?

 

Other data you think might be relevant?

 

What did you do and then what happened?

 

Best wishes,

davey

The CCleaner Guide is your first source of information.

http://www.ccleanerbeginnersguide.com/ CCleaner Beginner's Guide.com

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Thanks for taking your time to make a report.

P.S. Thanks for doing what you do.