Barry92 Posted April 12, 2008 Share Posted April 12, 2008 Win XP SP2. I have Admin Rights and running as Admin. When I use Recuva with Wizard, I get dialog box of "No Files Found" even when I deleted a test file and ran Recuva on the directory the file had been in. I have set different paths and searched for different file types and get the same message. When used in Advance mode, I don't get the dialog box with that message, just "Access Denied" message in bottom left of the screen. Help please. Link to comment Share on other sites More sharing options...
Keithuk Posted April 12, 2008 Share Posted April 12, 2008 Welcome to Piriform Barry. I don't get the dialog box with that message, just "Access Denied" message in bottom left of the screen. I get that message but I don't have admin rights on the machine I use it on. I've posted a question about this a few weeks ago but no one has replied. Keith Windows XP 2002 SP3 IE 7.0 Martin2k Rorshach112 is the best Link to comment Share on other sites More sharing options...
Guest MrRon Posted April 13, 2008 Share Posted April 13, 2008 Can you post debug logs and we'll look into this. http://forum.piriform.com/index.php?showtopic=11523 MrRon Link to comment Share on other sites More sharing options...
Keithuk Posted April 15, 2008 Share Posted April 15, 2008 Ok MrRon here is my debug log. [2008-04-15 18:29:52] [iNFO ] Recuva v1.12.291 [2008-04-15 18:29:52] [iNFO ] System Info: MS Windows XP SP2, , 320MB RAM, ATI Technologies Inc. 3D RAGE II+ PCI [2008-04-15 18:29:53] [iNFO ] No update available [2008-04-15 18:30:00] [ERROR] COM exception: FileDriveImpl.cpp(17) : Access is denied. (0x80070005) I've done a drive search for FileDriveImpl.cpp nothing comes up. I've done a web search for FileDriveImpl.cpp and nothing comes up. Keith Windows XP 2002 SP3 IE 7.0 Martin2k Rorshach112 is the best Link to comment Share on other sites More sharing options...
Guest MrRon Posted April 16, 2008 Share Posted April 16, 2008 KeithUK, Recuva requires admin rights to run, so we will change the error message you've seen to make this clearer. Win XP SP2. I have Admin Rights and running as Admin. When I use Recuva with Wizard, I get dialog box of "No Files Found" even when I deleted a test file and ran Recuva on the directory the file had been in. . It's possible that another piece of software has opened the drive, so Recuva cannot open it. Try running chkdsk on that drive, if it says "Cannot open volume for direct access." then that is the problem. MrRon Link to comment Share on other sites More sharing options...
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