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Recuva not recovering?

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Don't get me wrong, Recuva is well designed, easy to use, simple.


But on a laptop recently, that had windows installed over a pre-existing windows install (repair install), Recuva found 0 recoverable files!.


http://www.handyrecovery.com/ that program found & was able to recover from 50% to 80% of the files I was wanting to recover off the drive.


What gives?


Why did Recuva find 0 & that program found it all?



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