fitzycat8 Posted June 14, 2007 Share Posted June 14, 2007 Hi, I have used CCleaner without problems for a few years now on my old pc but when i put it on a different pc with a fresh install of xp pro sp1 + all updates including sp2, windows error reporting gives me the message CCleaner has encountered a problem ... send report. I disabled error reporting but still get the message CCleaner has encountered a problem and needs to close. This happens whether i actually run the program or not .... all i need to do is open CCleaner and close it to get the error message. all functions of cleaner seem to be working ok ... just wondering why i'm getting the error. sorry if this has already been covered, had a quick look through forum but could not see this particular one Link to comment Share on other sites More sharing options...
JDPower Posted June 15, 2007 Share Posted June 15, 2007 Perhaps try downloading and installing the Visual Basic 6 runtimes as explained here: http://forum.piriform.com/index.php?showtopic=8587 Link to comment Share on other sites More sharing options...
fitzycat8 Posted June 15, 2007 Author Share Posted June 15, 2007 Perhaps try downloading and installing the Visual Basic 6 runtimes as explained here: http://forum.piriform.com/index.php?showtopic=8587 Thanks very much JD, I downloaded the VB6, installed it and problem disappeared, Thanks again !!! Link to comment Share on other sites More sharing options...
JDPower Posted June 15, 2007 Share Posted June 15, 2007 Thanks very much JD, I downloaded the VB6, installed it and problem disappeared, Thanks again !!! No problem, glad it worked Link to comment Share on other sites More sharing options...
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