Thank you. I did look for a support email address but here's what's at the bottom of the reminder emails:
Product and technical support
Order and payment support
Find an answer to your question or submit a request here (https://support.piriform.com/hc/en-us). This link sent me down a rabbit hole instead of simply providing the same email address as above which I thought was ONLY for product and technical support.
Unless you have an account in this forum, there's no way to access the required information about