Jump to content

TrueSkyDemon

Members
  • Posts

    1
  • Joined

  • Last visited

Everything posted by TrueSkyDemon

  1. Hi, I've been using CCleaner for many years, but I haven't run it for while, and yesterday I finally feel that I want to run the CCleaner to do some cleaning and realized that it won't open, so I thought maybe the version was too old and went download the latest version 5.77, after updated it still won't open, then I tried uninstall it completely and reinstall it and still not opening, I even tried under safe mode, also CCleaner portable, disable Kaspersky total security.. etc nothing works, I notice that under task manager it will show up in process then quickly disappeared, can anyone able to help me to troubleshoot the problem? Below is my eventviewer log if that helps? Faulting application name: CCleaner64.exe, version: 5.77.0.8521, time stamp: 0x60421f62 Faulting module name: ntdll.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb67f Exception code: 0xc0000005 Fault offset: 0x0000000000032ad4 Faulting process id: 0x1b58 Faulting application start time: 0x01d71c669872b6c5 Faulting application path: C:\Program Files\CCleaner\CCleaner64.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: d6324ca7-8859-11eb-9ebe-485b393b5264 Thanks.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.