Hi, thanks for your response. Im aware of the terms and conditions. However, i posted because of the second link you shared. It states
"Cashback processing is usually pretty quick if you have paid using a credit card in one of our top currencies (EUR, GBP, USD, etc) since those can be batch processed automatically. Bank transfers and currencies for which we don't have standard price lists (SGD, COP, etc) have to be done by hand and take a bit longer."
I paid with my UK bankcard in GBP and i have still not recieved the refund. Im aware i am still within the 30 days, however it states that "Cashback processing is usually pretty quick..."
Where do i stand after the 30 days expire if i still havent recieved the refund as this will fall right in the christmas period. (27/12/2020)