[VisualPing extension for Chrome is affected by CCleaner]

10 hours ago, lmacri said:

Be sure to report your findings to the Visualping support team. I'd be curious to hear what they have to say but I suspect they will point the finger at CCleaner for over-aggressive cleaning of Chrome's Internet Cache.

I shared the link to this thread with VisualPing's suport 3 days ago. I've sent them 3 emails in the past week and so far got no response. So I don't feel like I need to send them another message with the solution.

I've also reported the finding to CCleaner via the form that you were kind enough to share with the link. They may look at it later to decide if they want to implement the change in a newer version of the app. I was actually hopeful that someone from CCleaner support would occasionally browse the new threads of the forum in order to avoid extra reporting from users. 

Thanks again for your support, pals. I am off for now.

 

 

[VisualPing extension for Chrome is affected by CCleaner]

14 hours ago, APMichael said:

There are a few extensions that lose their data after the "Internet Cache" has been cleared.

Please try whether one of these workarounds works for you:
https://community.ccleaner.com/topic/32310-winapp2ini-additions/?do=findComment&comment=336417
https://community.ccleaner.com/topic/32310-winapp2ini-additions/?do=findComment&comment=310357

This is much appreciated. The second link worked for me. So the following 2 paths must be added to the exclusion list of Ccleaner:

C:\Users\[USERNAME]\AppData\Local\Google\Chrome\User Data\Default\File System\000\
C:\Users\[USERNAME]\AppData\Local\Google\Chrome\User Data\Default\File System\Origins\

 

Here is some video I've recorded to demonstrate the problem as evidence

 

[VisualPing extension for Chrome is affected by CCleaner]

The curious thing about it is that I first thought that the target files that affect VisualPing's job list reside somewhere in the below list

C:\Users\[USERNAME]\AppData\Local\Google\Chrome\User Data\Default\Cache\Cache_Data\data_0    44 KB
C:\Users\[USERNAME]\AppData\Local\Google\Chrome\User Data\Default\Cache\Cache_Data\data_1    264 KB
C:\Users\[USERNAME]\AppData\Local\Google\Chrome\User Data\Default\Cache\Cache_Data\data_2    1,032 KB
C:\Users\[USERNAME]\AppData\Local\Google\Chrome\User Data\Default\Cache\Cache_Data\data_3    4,104 KB

 

By some reason my first test, for which I added the above 4 items to the exclusion list, didn't affect VisualPing. However my second test showed that preserving the above 4 items as exclusions doesn't change anything, meaning that VisualPing's job list is gonna be empty anyway. I don't get it why this happens in such a weird way. 

 

[VisualPing extension for Chrome is affected by CCleaner]

7 hours ago, lmacri said:

Hi jbionic:

I don't have Chrome installed on my computer and I I know very little about the Visualping Chrome extension other than what I read at https://visualping.io/chrome-extension/, but my best guess that the job list of web pages the user wants to monitor for changes is stored somewhere within the settings for that browser extension (e.g., somewhere like the hidden C:\Users\<yourusername>\AppData\Local\Google\Chrome\User Data\Default\Extensions\...).

If CCleaner is clearing the job list for monitored websites from your Visualping extension settings then please confirm that when you go to Custom Clean in CCleaner and disable all options (checkboxes) under Chrome that a Custom Clean does not wipe your Visualping job list.  Once that is confirmed then enable one or two options at a time (e.g., Internet Cache, Session, etc.) for cleaning under Chrome until you isolate the one option that wipes your Visualping job list when checked. 

ASIDE: For the old 2020 Firefox extension issue discussed in Problem with Firefox 79,  extension settings were wiped when CCleaner v5.69 cleaned the Internet Cache of Firefox 79.  In that case the problem was narrowed down to cleaning of the storage-sync-v2.sqlite, storage-sync-v2.sqlite-shm and storage-sync-v2.sqlite-wal files in the hidden Firefox use profile folder at C:\Users\<yourusername>\AppData\Roaming\Mozilla\Firefox\Profiles\.

Note that if you click the "Analyze" button in Custom Clean that you can double-click on each category in the scan results to see a detailed list of every file that will be removed for that category.   You can also right-click anywhere in the white space below your scan results and choose "Save to text file" to export every item in the scan results before you actually click the "Run CCleaner" button.

-------------
Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3930 * Firefox v122.0.0 * Microsoft Defender v4.18.23110.3-1.1.23110.2 * Malwarebytes Premium v4.6.8.311-1.0.2249 * Macrium Reflect Free v8.0.7783 * CCleaner Free Portable v6.20.10897

Hi Imacri,

Thanks for your guidelines. I confirm the problem is related to the Internet Cache. To verify that I've unticked the check-box next to the Internet Cache, as shown on the attached screenshot, and then run the cleaning. Upon checking the VisualPing's job list I found that it had been unaffected by cleaning. Re-enabling the checkbox for Internet Cache cleans the job list for VisualPing. 

To obtain the log file I had to re-import the pre-settings for VisualPing's job list. The complete list of what was changed in the Internet Chache of my Google Chrome as a result of re-enabling the job list  for VisualPing is attached. Please check the attached log-file and advise regarding further steps.

 

Regards.

log.txt

[VisualPing extension for Chrome is affected by CCleaner]

10 hours ago, lmacri said:

 

While you're waiting for feedback from someone who uses Chrome could you please post back and let us know if there's any reason why you're using an old CCleaner Free v6.11.10455 (rel. 02-May-2023) instead of the latest CCleaner v6.20.10897 (rel. 17- Jan- 2024)?  See the version history at https://www.ccleaner.com/ccleaner/version-history.  I would suggest you update to the latest CCleaner and see if the issue with your VisualPing extension persists since there may have been changes to the way that newer versions of CCleaner clean the Chrome browser that could avoid the problem you are describing.

 

Thanks. This is just to confirm that updating CCleaner to latest version 6.20 does not resolve the problem with VisualPing's job list. So the question remains. I'd appreciate further recommendations. The problem has been also shared with VisualPing's support team. Hopefully, their technicians will be able to respond shortly.

[VisualPing extension for Chrome is affected by CCleaner]

Hi there,

I am running CCleaner Free v.6.11.10455 on my Windows 10 Home 22H2 19045.3996 notebook equipped with Chrome browser v. 121.0.6167.86 (Official Build) (64-bit) with VisualPing extension v.4.6.1 in it

https://chromewebstore.google.com/detail/visualping/pemhgklkefakciniebenbfclihhmmfcd

The extension was never affected by cleaning performed by CCleaner until recently, however following the recent update of extension  I noticed that VisualPing's job list started to lose all of its jobs. It took me a while to figure out what's causing the trouble, but finally I've found that this occurs after CCleaner is run.

I know a similar issue has been observed before for some other programs, such as exiftool utility. I even had to add the exclusion rule to my CCleaner: C:\Users\[USERNAME]\AppData\Local\Temp\par-6a62696f6e6963\

I wonder what exclusion I shall envisage for VisualPing in order for its job list remain untouched by CCleaner, if anybody can advise please? Thanks in advance.

[CCleaner v.5.73 does not clean all Chrome cookies. How do I revert?]

38 minutes ago, Andavari said:

Try this first with Chrome, the instructions are still valid in 2020:
https://community.ccleaner.com/topic/40285-ccleaner-not-deleting-google-chrome-history-fix/

Old versions of CCleaner are available on FileHippo (look on the right side to download an old version), but do note old versions will eventually be incompatible with Windows 10 which will block their usage:
https://filehippo.com/download_ccleaner/

Thanks, Andavari. FileHippo's archive is somewhat corrupt or something because whatever file version I click on it always returns the same result link https://dlccleaner.filehippo.com/ccsetup563_pro_fh.exe

I think I've found the solution to the problem. It had nothing to do with Chrome background service (which was turned off in my case). I tried to install a new version of CCleaner while CCleaner itself was running in the background from the tray area. Once I exited CCleaner and cleaned Chrome's data for the past 24 hours, the problem successfully resolved.   

[CCleaner v.5.73 does not clean all Chrome cookies. How do I revert?]

HI there,

Till yesterday I had been using CCleaner v. 5.53 or so. Now once I installed the latest version I've noticed new CCleaner does not clean all the session data, so I stay logged into forums even once the cleaning is done. Is there anybody else to confirm this observation?

Where do I find the archive of previous versions of CCleaner?

System information: Windows 10 Home 1909 64-bit, Chrome 64-bit the latest version 

Thanks.

[CCleaner repository for old Android 4.1]

Thanks, Nergal. Version 4.5.1 seems just fine

[CCleaner repository for old Android 4.1]

So the question remains, where do I download it from? Ideally I would expect an answer including the link

[CCleaner repository for old Android 4.1]

Hi all,

Please advise where I can download CCleaner which would be compatible with older Androud versions such as Android 4.1.

Thanks.