Jbionic

I shared the link to this thread with VisualPing's suport 3 days ago. I've sent them 3 emails in the past week and so far got no response. So I don't feel like I need to send them another message with the solution. I've also reported the finding to CCleaner via the form that you were kind enough to share with the link. They may look at it later to decide if they want to implement the change in a newer version of the app. I was actually hopeful that someone from CCleaner support would occasionally browse the new threads of the forum in order to avoid extra reporting from users. Thanks again for your support, pals. I am off for now.

This is much appreciated. The second link worked for me. So the following 2 paths must be added to the exclusion list of Ccleaner: C:\Users\[USERNAME]\AppData\Local\Google\Chrome\User Data\Default\File System\000\ C:\Users\[USERNAME]\AppData\Local\Google\Chrome\User Data\Default\File System\Origins\ Here is some video I've recorded to demonstrate the problem as evidence

The curious thing about it is that I first thought that the target files that affect VisualPing's job list reside somewhere in the below list C:\Users\[USERNAME]\AppData\Local\Google\Chrome\User Data\Default\Cache\Cache_Data\data_0 44 KB C:\Users\[USERNAME]\AppData\Local\Google\Chrome\User Data\Default\Cache\Cache_Data\data_1 264 KB C:\Users\[USERNAME]\AppData\Local\Google\Chrome\User Data\Default\Cache\Cache_Data\data_2 1,032 KB C:\Users\[USERNAME]\AppData\Local\Google\Chrome\User Data\Default\Cache\Cache_Data\data_3 4,104 KB By some reason my first test, for which I added the above 4 items to the exclusion list, didn't affect VisualPing. However my second test showed that preserving the above 4 items as exclusions doesn't change anything, meaning that VisualPing's job list is gonna be empty anyway. I don't get it why this happens in such a weird way.

Hi Imacri, Thanks for your guidelines. I confirm the problem is related to the Internet Cache. To verify that I've unticked the check-box next to the Internet Cache, as shown on the attached screenshot, and then run the cleaning. Upon checking the VisualPing's job list I found that it had been unaffected by cleaning. Re-enabling the checkbox for Internet Cache cleans the job list for VisualPing. To obtain the log file I had to re-import the pre-settings for VisualPing's job list. The complete list of what was changed in the Internet Chache of my Google Chrome as a result of re-enabling the job list for VisualPing is attached. Please check the attached log-file and advise regarding further steps. Regards. log.txt

Thanks. This is just to confirm that updating CCleaner to latest version 6.20 does not resolve the problem with VisualPing's job list. So the question remains. I'd appreciate further recommendations. The problem has been also shared with VisualPing's support team. Hopefully, their technicians will be able to respond shortly.

Hi there, I am running CCleaner Free v.6.11.10455 on my Windows 10 Home 22H2 19045.3996 notebook equipped with Chrome browser v. 121.0.6167.86 (Official Build) (64-bit) with VisualPing extension v.4.6.1 in it https://chromewebstore.google.com/detail/visualping/pemhgklkefakciniebenbfclihhmmfcd The extension was never affected by cleaning performed by CCleaner until recently, however following the recent update of extension I noticed that VisualPing's job list started to lose all of its jobs. It took me a while to figure out what's causing the trouble, but finally I've found that this occurs after CCleaner is run. I know a similar issue has been observed before for some other programs, such as exiftool utility. I even had to add the exclusion rule to my CCleaner: C:\Users\[USERNAME]\AppData\Local\Temp\par-6a62696f6e6963\ I wonder what exclusion I shall envisage for VisualPing in order for its job list remain untouched by CCleaner, if anybody can advise please? Thanks in advance.

Thanks, Andavari. FileHippo's archive is somewhat corrupt or something because whatever file version I click on it always returns the same result link https://dlccleaner.filehippo.com/ccsetup563_pro_fh.exe I think I've found the solution to the problem. It had nothing to do with Chrome background service (which was turned off in my case). I tried to install a new version of CCleaner while CCleaner itself was running in the background from the tray area. Once I exited CCleaner and cleaned Chrome's data for the past 24 hours, the problem successfully resolved.

HI there, Till yesterday I had been using CCleaner v. 5.53 or so. Now once I installed the latest version I've noticed new CCleaner does not clean all the session data, so I stay logged into forums even once the cleaning is done. Is there anybody else to confirm this observation? Where do I find the archive of previous versions of CCleaner? System information: Windows 10 Home 1909 64-bit, Chrome 64-bit the latest version Thanks.

Thanks, Nergal. Version 4.5.1 seems just fine

So the question remains, where do I download it from? Ideally I would expect an answer including the link

Hi all, Please advise where I can download CCleaner which would be compatible with older Androud versions such as Android 4.1. Thanks.