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bradavon

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Posts posted by bradavon

    CCleaner won't open on Windows on ARM (Surface Pro X) PC

    in CCleaner Bug Reporting

    Posted

    38 minutes ago, bradavon said:

    I don't know if this is no longer needed or the CCleaner developers fixed this but I've just checked my CCleaner.exe Properties and it looks like it must've reverted to Defaults as some point in the past. I didn't do this. The app has continued to work so I assume it was fixed sometime ago.

    I couldn't say at what I point as I thought it was still set how I describe in the first post of this thread. I am using Windows 11 since I posted this message.

    Version 6.6.0.10144

    CCleaner won't open on Windows on ARM (Surface Pro X) PC

    in CCleaner Bug Reporting

    Posted

    I don't know if this is no longer needed or the CCleaner developers fixed this but I've just checked my CCleaner.exe Properties and it looks like it must've reverted to Defaults as some point in the past. I didn't do this. The app has continued to work so I assume it was fixed sometime ago.

    I couldn't say at what I point as I thought it was still set how I describe in the first post of this thread. I am using Windows 11 since I posted this message.

    CCleaner.exe Properties as Default:

    image.thumb.png.57769c3d6ea4d84207948d64df62457e.png

    CCleaner won't open on Windows on ARM (Surface Pro X) PC

    in CCleaner Bug Reporting

    Posted

    Hi Dave,

    Thanks. As I don't believe CCleaner officially supports Windows on ARM I only use the Custom Clean feature. I wouldn't trust the Registry feature yet. Correct the 32-Bit version.

    I didn't know there was a 64-Bit CCleaner though?

    Windows on ARM 64-Bit AMD64 App support is out in Windows 10 Insider builds. Microsoft haven't said when it's going to RTM but I'm hoping by the end of the year. I can't use a couple utilities I used to use, but otherwise I'm using the same apps I did on my (Intel based) Surface Pro 4.

    Currently ARM (32-Bit and 64-Bit) + 32-Bit x86 apps are only supported though yes.

    Thanks for passing it to Support. It's going to be much slower on Windows than MacOS but Microsoft will only continue to develop Windows on ARM.

    CCleaner won't open on Windows on ARM (Surface Pro X) PC

    in CCleaner Bug Reporting

    Posted

     
      1 hour ago, super62down said:

    Still looking for a solution to loading CCleaner Pro onto a Surface Pro X. I can see that bradavon was able to find a work around by unchecking a cache button in the properties, but how do you get the CCleaner properties to open if the program isn't loading to begin with?

    Apologies I could've been cleared. You don't do it in the app but either of these places:

    1. Right Click on the CCleaner shortcut on the Start Menu -> Properties -> Compatibility tab
       
    2. Go to -> C:\Program Files (x86)\CCleaner -> CCleaner.exe file -> Properties-> Compatibility tab ->
      image.png.2cd2fbfbdbbec025b687810808e5ca9d.png
    3. Then set it as I show in the screenshot in my original post.
    4. CCleaner should now open. I've not seen any difference changing this.

    Is CCleaner Free compatible with Windows on ARM (Surface Pro X)?

    in CCleaner Help Requests

    Posted

    1 hour ago, super62down said:

    Still looking for a solution to loading CCleaner Pro onto a Surface Pro X. I can see that bradavon was able to find a work around by unchecking a cache button in the properties, but how do you get the CCleaner properties to open if the program isn't loading to begin with?

    Hi. I've replied to the thread where I discussed it:

    https://community.ccleaner.com/topic/60006-ccleaner-wont-open-on-windows-on-arm-surface-pro-x-pc

    CCleaner won't open on Windows on ARM (Surface Pro X) PC

    in CCleaner Bug Reporting

    Posted

    Hi,

    Version: 5.76.8269
    Windows 10 20H2 (OS Build: 19042.804)

    I don't know if it's only with this version as I've only just noticed the issue, although it used to open fine. On my Surface Pro X CCleaner opens in Task Manager for a second then disappears. Nothing shows on screen and there are no errors.

    Oddly when the app doesn't load a file called gcapi_16133347499292.dll appears in the installation folder, this disappears when it loads correctly:

    image.png.03c5093841fd86930d9c622cd87d9259.png

    I tried uninstalling CCleaner, deleting the installation folder and reinstalling it.

    I've tracked it down to CCleaner suddenly not being compatible with WoA default x86 emulation settings. You need to tick Disable App Cache in Compatibility Settings and then it loads fine:

     

    Disable application cache

    		The operating system will cache compiled blocks of code to reduce emulation overhead on subsequent executions. This setting requires the emulator to recompile all app code at runtime.

    This isn't ticked as standard.

    image.png.0636d3ac6acf589a9accbbe71421f4d4.png

    CCleaner won't open on Windows on ARM (Surface Pro X) PC

    in CCleaner

    Posted

    Hi,

    Version: 5.76.8269
    Windows 10 20H2 (OS Build: 19042.804)

    I don't know if it's only with this version as I've only just noticed the issue, although it used to open fine. On my Surface Pro X CCleaner opens in Task Manager for a second then disappears. Nothing shows on screen and there are no errors.

    Oddly when the app doesn't load a file called gcapi_16133347499292.dll appears in the installation folder, this disappears when it loads correctly:

    image.png.03c5093841fd86930d9c622cd87d9259.png

    I tried uninstalling CCleaner, deleting the installation folder and reinstalling it.

    I've tracked it down to CCleaner suddenly not being compatible with WoA default x86 emulation settings. You need to tick Disable App Cache in Compatibility Settings and then it loads fine:

     

    Disable application cache

    		The operating system will cache compiled blocks of code to reduce emulation overhead on subsequent executions. This setting requires the emulator to recompile all app code at runtime.

    This isn't ticked as standard.

    image.png.0636d3ac6acf589a9accbbe71421f4d4.png

    Is CCleaner Free compatible with Windows on ARM (Surface Pro X)?

    in CCleaner Help Requests

    Posted · Edited by bradavon

    7 hours ago, AverageJoeNY said:

    Hello bradavon,

    So far, the battery life of my ARM device is phenomenal compared to its Intel counterparts.  Even though the reviews for the Snapdragon 835 was criticized for its speed running Windows 10 on ARM, I find it nimble.  I believe the Microsoft SQ1 processor Qualcomm built for Microsoft for the Surface Pro X is a derivative of the Snapdragon 835.

    Hi Joe,

    Nice. Sounds great. Qualcomm Snapdragon 8CX. Their first "made for PC" SOC I believe.

    7 hours ago, AverageJoeNY said:

    There are only a couple of programs that I have run into that are not compatible with Windows 10 for ARM; the Western Digital (WD) Discovery software to tap into my WD NAS, and the ActivClient software that I use with my Smart Card to access some work website.


    Yeah I can see those not working. My VPN (Windscribe) isn't compatible but some Googling and I was pleasantly surprised to find Viscosity has been upgraded to be ARM compatible and it's only $14 USD.

    Bizarrely the Facebook Messenger Windows 10 (UWP) app isn't compatible. I thought all UWP apps were 🤷‍♂️, but it's the only Microsoft Store app I've not been able to  install. It's by no means a problem I've just set Messenger as a Web Ap (messenger.com) using Edge. They're barely any different.

    They're not really designed for "business machines", except employees who use Business Web Apps, Microsoft Office and Cloud Storage. You have a choice of using the equally equipped Microsoft Teams and Slack Desktop or Web Apps too. You would also be able to access a work Remote Desktop Server in conjunction with DirectAccess.

    Third party VPNs, Citrix, AntiVirus you'd likely want the Intel Surface Pro 7.

    7 hours ago, AverageJoeNY said:

    Do you have the new Surface Pro X, or are you in the market for a new device?


    I picked up a Surface Pro X from eBay the other day to replace my ageing Surface Pro 4. I just love the form factor and mostly use Web Apps + Outlook these days. It's gorgeous and nibble. But I'm still installing the few 32-Bit apps I use like Spotify.

    Thanks

    Is CCleaner Free compatible with Windows on ARM (Surface Pro X)?

    in CCleaner Help Requests

    Posted

    38 minutes ago, AverageJoeNY said:
    38 minutes ago, AverageJoeNY said:

    Like the Surface Pro X, the HP ENVY x2 has the "Windows Hello Face" sign-in capability.  I never set this feature up under Windows Settings > Accounts > Sign-in options.  Only the "Windows Hello PIN" feature.  With "Windows Services" selected under Registry of CCleaner, I only know that it would corrupt the registry key related to the Windows Hello PIN feature.  Since they are both sign-in features, I can only assume that it would have the same effect.

    Thank you.

    I misread where you said Pin and Face 🙈.

    40 minutes ago, AverageJoeNY said:

    Hello bradavon,

    However, the HP ENVY x2 is not my main computer.  I picked it up on eBay for a fair price to learn Windows 10 on ARM.  Let me know if there is anything you would like me to try.

    How are you finding Windows on ARM?

    40 minutes ago, AverageJoeNY said:

    I agree with nukecad's comment above.

    So do I.

    Is CCleaner Free compatible with Windows on ARM (Surface Pro X)?

    in CCleaner Help Requests

    Posted

    1 hour ago, AverageJoeNY said:

    With Windows Services selected on Windows 10 for ARM64, it would corrupt the Windows Hello PIN login feature.  I am not sure if it will corrupt the Windows Hello Face feature, since I have it turned off.


    Hi Joe,

    You mean you are not sure as you've not re-ticked it?

    Thanks for the heads up. I figured the File Deletion aspect cannot do harm but may not use the Registry part whilst CCleaner on Windows on ARM devices hasn't been signed off. Like you say especially not Windows Services.

    Thanks again.

     

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