[CCleaner error code 19]

Thanks everyone for your help.

@nukecad That's good to know, although not sure how a user like me is supposed to know what is an experimental feature or not.

@Ben Piriform Please can I beg that this be removed altogether. It is highly confusing to the user to receive an error message when there is no error.

Thanks.

[CCleaner error code 19]

4 hours ago, Ben Piriform said:

Hi All,

For the next release we are working on more user facing error codes. For now I can tell you that the codes mentioned above relate to:

19 = Refresh Cancelled (Occurs if you navigate away from the Software Updater screen whilst it is refreshing the list)

29 = Timeout (Connection times out with the updater service)

I have experienced the problem again and had not at any time clicked away from the Software Updater screen. Please find attached a screengrab of the problem, as requested

[CCleaner error code 19]

2 minutes ago, nukecad said:

Is it CCleaner showing this error code, or is it Windows?

Did you use the registry cleaner in CCleaner? (I suspect that you did).

Do you have an external drive or something else connected?

"Error Code 19" is a Windows registry error relating to connected hardware devices, you usually see it with external drives.

You should not use any registry cleaner with Windows 10 (Unless you are very sure just what it is doing).
Windows 10 changes all the time and registry cleaners can't keep up and may delete needed registry entries.

How to fix it (if it is a hardware connection error):

First off restart your computer and see if it will recognise the device again.
Windows 10 should do that no problem.

If it's still not recognised then try uninstalling and reinstalling the external device following the instructions that came with it.

Those are the simple fixes, if they don't work then you need to get more technical:
https://www.easeus.com/partition-manager-software/windows-cannot-start-this-hardware-device.html

 

 

I believe it is CCleaner showing the error code.

Yes I used the registry cleaner as I always have.

No I have no external drive or anything else connected except for my wireless mouse, as usual.

 

[CCleaner error code 19]

38 minutes ago, hazelnut said:

Where did you get the download from?

Is it the free or Pro version?

I am using the free version as I have for many years.

[CCleaner error code 19]

I have just installed the latest version of CCleaner onto my Windows 10 desktop computer. CCleaner is notifying me of "error code 19".

Please could someone advise me as to what this is or where I could find more information on it?