Eric L Hepperle
-
Posts
6 -
Joined
-
Last visited
Posts posted by Eric L Hepperle
-
-
I'm out of time today @hazelnut, but I'll test it out and report back. Probably Friday.
-
-
Thanks @hazelnut
Yes. I'll give it a shot. I'll report back.
RESULTS:
... Well, that worked. But, why?
Is there something special about the "slim" version? Is there an issue with "upgrading" by installing over the old version that never was an issue before?
-
Sorry, yes. I meant to add that above. That's the weird part. That is the behavior it is exhibiting exactly, but Ccleaner doesn't seem to be honoring that I don't have that checked.
-
I ran Ccleaner free - which had been running perfect until today - this morning in Windows 10 64-bit home edition and it (not sure the technical term) crashed/disappeared/terminated early with no error. It ran and appeared to remove files as it should, but after clearing Google Chrome cache it abruptly exited. The Ccleaner interface/dashboard window disappeared and shut itself down.
Troubleshooting
Here is what I tried to fix it, to no avail:
- Updated to the latest version and re-ran.
- Ran in safe mode.
I went into Safe Mode to do troubleshooting, but it just did the exact same thing.
System
- Microsoft Windows 10 Home (10.0.17763 Build 17763)
- Belarc Advisor reports OS as: Windows 10 Home (x64) Version 1809 (build 17763.253)
- Ccleaner Free v. 5.52.6967 (64-bit)
Ccleaner 5.52 crashes in windows 10 with no error even in Safe Mode
in CCleaner Bug Reporting
Posted
@hazelnut, Just a follow up. I just want to confirm that I was indeed able to run Ccleaner just fine in Safe Mode (with networking) today.
Looks like I'm good. Thanks so much for your help.