[CCleaner Vs Private Diary photos]

Thanks Ben....got it!

[CCleaner Vs Private Diary photos]

Thanks Ben, but can't seem to access ignore list as you describe. when I select Private Diary in CCleaner app manager there are no dots top right.

Is there another way to access ignore list?

[CCleaner Vs Private Diary photos]

17 hours ago, Ben Piriform said:

@Andavari @nukecad Can we please try and keep this on topic

@Billmcgill as you are able to recover your photos by re-installing the application its seems as though CCleaner is deleting a file or chached data that is telling Private Diary where these photos are stored. I have passed this onto the Android Dev team and will get back to you when I have more information. For now I reccomend going into App Manager in CCleaner, selecting Private Diary, clicking options (three dots in the top right) and adding it to your ignore list.

Thanks Ben, but can't seem to access ignore list as you describe. when I select Private Diary in CCleaner app manager there are no dots top right.

Is there another way to access ignore list?

[CCleaner Vs Private Diary photos]

Thanks for the reply; Yes that is the app. The photos downloaded from within phone, are saved alongside the diary entries.

I was able to restore the photos, thankfully, by re downloading the private diary app, but don't understand why they disappeared. 

[CCleaner Vs Private Diary photos]

16 hours ago, nukecad said:

Without more details of just what you did it's impossible to say what happened.

But I think you have answered your own question.

I took CCleaner off my phone a while back, for different reasons.

I still have it on the PC, (but that's under review as I've written my own batch file to clean just what I want to).

Hi Nukecad

Thanks for your reply, for a reasonably un tech savvy user like myself, the tendancy is to use these apps without fully understanding how they do what they do. Seems the sensible thing to do would be to understand how to do these cleaning processes myself!

[CCleaner Vs Private Diary photos]

CCleaner wiped all the photos from my Private Diary app!

How can I stop this, my photos are more important to me than a clean phone!